Ratings based on 936 Verified Reviews

4.6 out of 5
87% of guests recommend
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from CHINO HILLS

This traveler left a rating score only Posted 9 Apr 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Mar 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Mar 2024 on Hotels
5 out of 5
by A verified traveler

Posted 20 Feb 2024
Provide a relaxing environment
5 out of 5
by A verified traveler

Posted 16 Feb 2024
Very good property and service
5 out of 5
by A verified traveler

Posted 23 Nov 2023
Excellent service. All staff members are friendly, competent, and efficient. All issues are resolved efficiently and right on the mark. Buffets for breakfast and dinner are excellent. Zen Garden offers great no-menu lunch too. Spa is great. I also enjoyed the morning walk to the waterfall,
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Oct 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Oct 2023
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Dec 2022
5 out of 5
by A verified traveler from Temple City

Posted 6 Jul 2022
Hotel staffs were friendly and initiative to help when we looked confused during our stay.