Ratings based on 84 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Jul 2022
damp and moldy everywhere, even the AC is full of mold. Can’t stay there any longer so we checked out before 11 pm. Definitely need to avoid this place!
by A verified traveler
Great for nature and a large private hot spring
Posted 2 Aug 2021 on HotelsThe pillows were smelly. The hot spring was nice and it truly is in nature which is what I went for.
by A verified traveler
淺眠者注意
Posted 21 Feb 2021 on Hotels房間就有半室外的湯池很棒，可是也因為這樣睡眠品質超差
只要隔壁有人很晚還在泡，或一早起來走動，房間都聽得清清楚楚
晚餐套餐味道不錯但油了點
如果純粹來泡湯應該還好，但如果要來住宿得三思
by A verified traveler
You need to have a car to explore there
Posted 20 Oct 2018 on HotelsA little disappointed as the public hot spring area was not open
Food served in the restaurant is a little expensive
by A verified traveler
Posted 26 Aug 2023 on Hotels
by A verified traveler
Posted 30 Apr 2023 on Hotels
by A verified traveler
Posted 24 Apr 2023 on Hotels
by A verified traveler
Posted 24 Nov 2022 on Hotels
1.浴室&廁所&泡溫泉位置,為在房間外面。只有2/3部分有圍起來,其他部分是用升降式遮雨棚遮起來,但是無法全部遮住
,如果寒流來,外出梳洗可能比較不方便。建議再增加活動拉門可以遮住,這樣如果在泡澡時,可依視情況自由拉開
2.電視機太小,看起來只有32吋左右,且遙控器無法開啟螢幕,只能用手按 開關
by A verified traveler
還境服務很好
Posted 19 Sep 2022 on Hotels整體環境及服務都很好，只是可能因為山區房間較為潮溼，有一點發霉。
by A verified traveler
當天晚上有喝醉的客人，當時他開始有點吵鬧時，服務員還沒有下班，居然沒有人出來處理，這真的讓人不太愉快
Posted 28 Apr 2022 on Hotels這是我第一次住到這麼生氣的旅宿，晚上9點左右就有一個喝醉的客人一直吵鬧，而且我們房間旁邊居然有人在唱KTV,吵的我沒辦法好好休息，等他們唱歌完，換成一個喝醉酒的客人，一直吵，一直摔門，聲音大到我每次都被嚇到，吵了快三小時，都沒有人制止，隔天跟服務員說，他說我為何不打緊急電話，我入住時，小姐沒有說有事打那個電話，所以這次的住宿除了晚餐好吃以外，其他都很不滿意，
Comment from Hotel Management
3 May 2022 by 櫃台, Hotel Management
親愛的貴賓您好，感謝您蒞臨新竹峇里渡假村，並提供寶貴意見，作為我們改善的依據，當天造成您的不便，謹此表達最誠摯的慰問，我們已在第一時間將您的意見轉達相關單位進行研討，以提供最舒適完善的入住體驗，再次感謝您給予我們批評與指教，期盼在不久將來，能再度為您服務！
