Ratings based on 18 Verified Reviews
4.3 Room cleanliness
3.6 Service & staff
4.6 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Jun 2024
-
Comment from Hotel Management
12 Jun 2024 by 盛泰开元, Hotel Management
Thank you for your feedback. Welcome to your next stay
by A verified traveler from los angeles
Posted 27 Oct 2019
breakfast in cafeteria is food is bad, not enough western food
Comment from Hotel Management
1 Nov 2019 by 杭州盛泰开元名单大酒店, Hotel Management
尊敬的宾客：您好！由于未查询到您的入住信息，所以我们无法及时联系到您，但是也感谢您的意见和建议，我们已向相关部门进行反馈整改，我们真诚期待您的再次光临！
by A verified traveler
Posted 16 Aug 2019
Great experience! Clean room, nice breakfast, great customer service
Comment from Hotel Management
1 Dec 2019 by hzst, Hotel Management
尊敬的宾客：您好！感谢您入住杭州盛泰开元名都大酒店，非常高兴您有一个愉快的入住体验。为每一位宾客提供细致入微的服务是我们的宗旨，能够为您的商旅生活带来快乐和舒适是我们的荣幸。我们真诚期待您的再次光临！
by A verified traveler
Posted 19 Mar 2019 on Hotels
by A verified traveler
Posted 13 Nov 2016 on Hotels
It was ok.
Comment from Hotel Management
29 Nov 2019 by hzst, Hotel Management
尊敬的宾客：您好！感谢您入住杭州盛泰开元名都大酒店，非常高兴您有一个愉快的入住体验。为每一位宾客提供细致入微的服务是我们的宗旨，能够为您的商旅生活带来快乐和舒适是我们的荣幸。我们真诚期待您的再次光临！
by A verified traveler
Posted 29 May 2024 on Hotels
Comment from Hotel Management
12 Jun 2024 by 盛泰开元, Hotel Management
Thank you for your feedback. Welcome to your next stay
by A verified traveler
Posted 9 Dec 2023 on Hotels
Service is good. They provide fruit every day.
Comment from Hotel Management
11 Dec 2023 by 盛泰开元, Hotel Management
尊敬的宾客您好，感谢您抽出宝贵的时间给予我们点评，也非常高兴您在本酒店有一个美好的体验，欢迎您的下次入住和体验，谢谢
by A verified traveler
Posted 27 Aug 2023 on Hotels
by A verified traveler
Posted 22 Aug 2023 on Hotels
CHECK IN時的男服務員態度不是很理想..雖然工作很累,但還是希望能保有一絲絲的服務精神來面對每一位客人...
Comment from Hotel Management
22 Aug 2023 by 盛泰开元, Hotel Management
尊敬的宾客，您好，非常感谢您提出的宝贵意见，我们会反馈到前台管理人员，对员工的服务态度和精神面貌做好重点关注，再次欢迎您的光临，谢谢！
by A verified traveler
매우 만족스러움
Posted 20 Jan 2020 on Hotels모든면에서 매우만족
Comment from Hotel Management
29 Jan 2020 by stky, Hotel Management
尊敬的宾客，非常感谢您对我们酒店的好评，我们会再接再厉不辜负您的好评。再次感谢您对酒店的肯定，期待再次光临，祝旅途愉快！
