Ratings based on 22 Verified Reviews

4.2 out of 5
89% of guests recommend
4.3 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Zahle

Posted 8 Sep 2024
.
5 out of 5
by A verified traveler

Posted 7 Jul 2024 on Orbitz
Clean and quiet hotel. We loved our stay. The breakfast was amazing with plenty choices.
5 out of 5
by A verified traveler

Posted 17 Sep 2019
Terrific rooms (admittedly, I had a junior suite, but it was among the best I have stayed in, especially considering how reasonably priced it was), excellent breakfasts in a pleasant restaurant, but most of all, super-helpful and friendly staff even when there was a bit of a language barrier. Extremely minor nit: my mattress was a bit saggy in the middle—should be replaced.
5 out of 5
by A verified traveler

Posted 16 Jun 2019
Staff is very helpful, I forgot my jacket in the room but they kept it for me until I retrieve. The building is decorated well.
Comment from Hotel Management
18 Jun 2019 by Rachel Yin, Hotel Management
Dear Guest , Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us a We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely,
5 out of 5
by A verified traveler

还行吧

Posted 6 Dec 2018 on Hotels
还可以
Comment from Hotel Management
24 Dec 2018 by Rachel, Hotel Management
亲爱的住客，感谢您选择入住南京华泰万丽酒店，并对酒店给出肯定的评价，我们期待您的再次光临，感受酒店更加优秀的服务与产品！
5 out of 5
by A verified traveler

Posted 22 Mar 2018 on Hotels
Excellent amenities and service. Staff was quite eager to please. New hotel, so it is quite clean and fresh, located directly across the street from the venues used for the recent Youth Summer Olympic Games. Also ample high end shopping nearby if you're so inclined.
Comment from Hotel Management
26 Mar 2018 by GM, Hotel Management
Dear Brian, Thanks for your time sharing your experience with us, I'm glad you enjoyed your stay and loved our amenities and service. Next time when you come back, don't forget to try our Chinese Restaurant on 3rd floor, you'll love it! Best Regards General Manager Tom
4 out of 5
by Jiasong

Business trip to Nanjing

Posted 29 Oct 2017 on Hotels
The only complaint I have is when I arrived, they gave me a non-smoking room on the non-smoking floor but when I walked into my room, it smelled of cigarette smoke!
Comment from Hotel Management
23 Nov 2017
Dear Jiasong, Thanks for taking time sharing your experience with us. We pride ourselves on delivering a memorable hotel experience during your stay, but unfortunately fallen short of that goal. Please accept our sincere apologies. Really feel sorry to make you feel uncomfortable this time. Hope to see you soon, we will return you a perfect experience! Best Regards General Manager Tom
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 6 Sep 2016 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2020 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 31 Dec 2019 on Hotels
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