Ratings based on 76 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.0 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 31 Jul 2023
We loved the hotel, room was perfect and clean at all times, staff professional, excellent breakfast
by A verified traveler
Posted 16 Jun 2023
Great
by A verified traveler
Posted 22 May 2023
Great location at a great price.
by A verified traveler from GOLDEN
Posted 6 Apr 2022 on Travelocity
We are traveling with bikes. Hotel Marco Polo were very accommodating to our needs. They gave us a place to assemble the bikes and agreed to let us store the bike cases until we return a month from now. The beeakfast was also fabulous!
by A verified traveler
Posted 14 Dec 2019
It’s was quiet, clean and private. The person at the front desk was very polite and helpful. I will choose this hotel next year when I return for another Karate tournament with my daughter.
by A verified traveler
Posted 27 Sep 2019
by A verified traveler
Posted 27 Aug 2018 on Hotels
The owner/wife and male at the front desk need lessons in good customer relations and effective communications. Both were very abrasive and nasty. It is possible to rigidly stand firm on the conditions of the reservation without resorting to that behavior and, instead, saying, "I'm very sorry, but...." (1) I was not feeling well and wanted to go home instead of staying the second night. I asked if they would be willing not to charge me the second night. (2) I booked a triple room because it was the only one available and was able to get a single room when I arrived. While I appreciate being given a different room, I asked that the rate I was being charged would be adjusted accordingly. Both were met with aggressive, snotty responses. Apparently, greed trumps good customer relations. Additionally, the bed was very hard and I awoke with a stiff back; one of the light bulbs next to the bed was burned out; I had to ask about internet, breakfast hours, and beach access.rather than being given that info at check in; I could not identify which beds on the beach belonged to Marco Polo ("M.P." was marked in black marker on the frame of the beds and only two were on the front row closest to the beach); and I was told I needed to provide my own beach towel when info in the room indicated I could rent one. On top of all this, the rate was not cheap! Do NOT book this hotel!
by A verified traveler
Posted 30 Jul 2018
very comfy place good wifi near the beach and bus station
Comment from Hotel Management
31 Jul 2018 by giulio, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by Richard from Fl
Near Venice
Posted 16 Jun 2016 on HotelsVery friendly, helpful staff!
Comment from Hotel Management
15 Aug 2016 by General Manager, Hotel Management
thank you very much!!
Loreta & Giulio
by A verified traveler
Posted 14 Oct 2015 on Hotels
Friendly and very helpful staff. Nice little hotel.
