Ratings based on 275 Verified Reviews
3.7 Room cleanliness
3.8 Service & staff
3.2 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024 on Hotels
Comment from Hotel Management
24 Sep 2024 by Suzanna , Hotel Management
Dear Robert, We are glad to hear that you've enjoyed your stay with us. Hope to see you soon.
by A verified traveler
Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
25 Aug 2024 by Samer, Hotel Management
Dear Farida,Thank you for taking the time to leave a wonderful review, we appreciate your feedback. looking forward to see you again at Prima Vera Hotel
by A verified traveler
Centrally Located Hotel in Jerusalem
Posted 21 Aug 2024 on HotelsLocation, location, location. It’s the best hotel in Jerusalem and my home away from home. Close to public transportation, rental cars, 5 minute walk to Mamilla Mall and 11 minutes walk to Old City and important sights. Walk to Ben Yehuda market shops, cafes and restaurants. It’s clean, comfortable, quiet, free WiFi, TV, fridge, A/C, tea and hot water kettle, optional breakfast and paid car-parking. The staff were helpful, friendly, accommodating and 24-Hour Checkin counter. I highly recommend this hotel your next visit to the Holy Land.
Comment from Hotel Management
25 Aug 2024 by Samer, Hotel Management
Dear Farida,Thank you for taking the time to leave a wonderful review, we appreciate your feedback. looking forward to see you again at Prima Vera Hotel
by A verified traveler
Amazing location and staff - renovated room
Posted 2 May 2024 on HotelsWe had a lovely time at the Prima Vera. The room was newly decorated and very comfortable. The staff were very accommodating and friendly. The location was perfect as we went to explore the Old City of Jerusalem. We o ly wish we could have extended our stay for another night.
Comment from Hotel Management
9 May 2024 by Suzanna , Hotel Management
We appreciate your positive feedback about our hotel. We are pleased to hear that our staff made your stay pleasant.Looking forward to seeing you again soon.
by A verified traveler
Posted 17 Apr 2024
This was a nice hotel. The bathrooms look recently renovated. The staff was very helpful.
Comment from Hotel Management
18 Apr 2024 by Suzanna , Hotel Management
We appreciate your positive feedback.We are pleased to hear that our staff made your stay pleasant. Looking forward to seeing your again soon.
by A verified traveler
Posted 11 Mar 2024 on Orbitz
Property in the center of the city,at a short distance ofshopping and eating ammenities. Checking was easy, and late check-out was made available even before asking. Parking at the hotel privet lot, guarded.
Comment from Hotel Management
12 Mar 2024 by Suzanna , Hotel Management
Thank you for your positive comments. We are happy that you enjoyed your stay with us.
by A verified traveler
Posted 13 Oct 2023
One iron in the whole hotel and was not able to get it. No fridge in the room, breakfast is the same everyday.
Staff are friendly and helpful.
Comment from Hotel Management
15 Oct 2023 by Suzanna, Hotel Management
Thank you for taking the time to leave a review. Your feedback is critical to us, and we’ll use it to improve our service.
by A verified traveler
Extremely disappointed
Posted 9 Oct 2023 on HotelsI rarely say anything bad about a hotel but this one was horrible. First of all, if you’re outside it’s difficult to even understand where to go check in. Once I did approach the front desk the attention was rude, never smiled, seemed annoyed by my questions. Visitors need to realize this is an OLD hotel. My room looked like it was from the 70s. After walking around for only 5 mins the bottom of my socks were black, the floor was FILTHY. One of my lights didnt work, shower didn’t work correctly, no hooks for towels, barely room to get out of shower. Window wouldn’t shut properly so you could hear EVERYTHING on the street. No refrigerator in room. For $110 per night I expected alittle better. I honestly thought I was in a roadside motel from the 70s. If I had my girlfriend, YES, I would of requested a different room or just left, but I was alone and all 3 days I was getting up very early for tours and coming in late so I didn’t care really. The ONLY thing that was good was the air conditioning, it was great
Comment from Hotel Management
10 Oct 2023 by Suzanna, Hotel Management
We’re sorry that you had a negative experience with your stay. We take all feedback seriously and are constantly working to improve our service.
by A verified traveler
Posted 2 Oct 2023
Comment from Hotel Management
9 Oct 2023 by Suzanna, Hotel Management
Thank you for giving us a perfect rating.
by A verified traveler
Posted 30 Sep 2023 on Orbitz
Comment from Hotel Management
2 Oct 2023 by Suzanna, Hotel Management
Thank you for giving us a perfect rating
