Ratings based on 223 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Oct 2024
Comment from Hotel Management
18 Nov 2024 by muhamad , Hotel Management
Dear Aaronthank you very much for the reviewlooking forward to to host you again in our hotel best regards
by A verified traveler
Posted 14 Sep 2024
The room was clean and comfortable. The staff was excellent.
Comment from Hotel Management
3 Oct 2024 by muhamad , Hotel Management
Dear Mindy thank you very much for you review looking forward to host you again best regards
by A verified traveler
Posted 11 Sep 2024
Beautiful hotel in the heart of Jerusalem - very close to the old city
Comment from Hotel Management
3 Oct 2024 by muhamad , Hotel Management
Dear Alla thank you very much for you review looking forward to host you again best regards
by A verified traveler
Comfortable hotel, great location
Posted 3 Aug 2024 on HotelsReally good location easy to access all areas (with just a short walk to the light rail stop and to the Old City), very helpful and friendly staff and great buffet breakfast. We stayed in an executive room - the size and layout was fantastic, very comfortable and well designed.
Comment from Hotel Management
3 Sep 2024 by muhamad , Hotel Management
Dear Jasonthank you very much for your review we are very happy to hear that you have enjoyed your stay with uslooking forward to host you again in our hotel best regards
by A verified traveler
Posted 20 Jun 2024
Staff was outgoing to help us
Very nice decent rooms ,clean
Comment from Hotel Management
25 Jun 2024 by muhamad, Hotel Management
Dear Nathan thank you for the review you have given uslooking forward to hosting you again
by A verified traveler
Posted 24 May 2024 on Hotels
Comment from Hotel Management
27 May 2024 by muhamad, Hotel Management
Dear Nitzan thank you for your review looking forward to host you again best regards
by A verified traveler
Posted 17 May 2024 on Orbitz
Poor breakfast and very poor customer service
Comment from Hotel Management
27 May 2024 by muhamad, Hotel Management
Dear Michael thank you for your review all the comments will be taken to improve our servicelook forward to host you againbest regards
by A verified traveler
Disappointed
Posted 2 Jan 2024 on HotelsBreakfast was terrible, and no service at all. It is not clean, and you can see that maintenance is not good as well
by A verified traveler
One of the best hotels in Jerusalem
Posted 28 Sep 2023 on HotelsThe hotel is best located, few minutes from Jerusalem's main road and the public transportation. The room is very comfortable and breakfast is splendid. The staff is very friendly and professional. I highly recommend this facility.
Comment from Hotel Management
29 Sep 2023 by Muhamad , Hotel Management
Dear Avital, thank you very much for the review you have shared looking forward to host you again in our hotel best regards Muhamad - front desk manager
by A verified traveler
Mediocre
Posted 25 Sep 2023 on HotelsComment from Hotel Management
29 Sep 2023 by Muhamad , Hotel Management
Dear Michalthank you very much for the review you have shared looking forward to host you again in our hotel best regards Muhamad - front desk manager
