Ratings based on 162 Verified Reviews
4.2 Room cleanliness
4.2 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Apr 2024 on Hotels
We were given a room where the bathroom had flooded. After complaining were moved to a better room ; bathroom.
Manager had an attitude. Not apologetic.
by A verified traveler
Posted 1 Oct 2023
We had a great time. The hotel is walking distance to the old city and the bus terminal.
The staff is very nice and helpful.
Comment from Hotel Management
1 Oct 2023 by amir, Hotel Management
Thank you for choosing the Legacy Jerusalem hotel and thank you very much for your kind notes !.We are pleased to hear that you enjoyed your stay with usThe entire staff here will be more than happy to welcome you again!Best regards,Amir AlawiRooms Division Manager
by A verified traveler
Posted 8 Aug 2023 on Hotels
Comfortable rooms, amazingly helpful staff, lovely view from the room’s balcony. Pretty close to everything. Walking distance to Bab Al-Amoud.
Comment from Hotel Management
19 Aug 2023 by amir, Hotel Management
Thank you for choosing the Legacy Jerusalem hotel and thank you very much for your kind notes !.We are pleased to hear that you enjoyed your stay with usThe entire staff here will be more than happy to welcome you again!Best regards,Amir AlawiRooms Division Manager
by A verified traveler
Posted 18 Jun 2023
Everything was close to the old city
Comment from Hotel Management
21 Jul 2023 by amir, Hotel Management
Thank you for choosing the Legacy Jerusalem hotel and thank you very much for your kind notes !.We are pleased to hear that you enjoyed your stay with usThe entire staff here will be more than happy to welcome you again!Best regards,Amir AlawiRooms Division Manager
by A verified traveler
Posted 21 May 2023 on Hotels
by A verified traveler
Posted 5 May 2023
The hotel was a short walking distance to the Damascus Gate of the Old City. The hotel itself was comfortable. Staff was courteous and helpful. Breakfast was vert satisfactory but staff could be a bit more attentive to the coffee machine which needed cleaning inside and out. Also, it's not good when there is no milk at breakfast as happened on one occasion.
by A verified traveler
good hotel in a good location
Posted 25 Apr 2023 on Hotelshotel is good, located just outside the muslim quarter of the old city so very convenient to visit Jerusalem. perhaps a bit pricey.
Comment from Hotel Management
25 Apr 2023 by Samer George , Hotel Management
thank you for your review.we appreciate your business.samerGM
by A verified traveler
Posted 8 Mar 2023 on Orbitz
The property was clean organized there 2 restaurants were great food selections. The hotel was also walking distance to old Jerusalem
Comment from Hotel Management
9 Mar 2023 by Samer, Hotel Management
Thank you so very much for the review.Hope to see you again
by A verified traveler from Oklahoma City
Posted 27 Dec 2022
The staff were helpful friendly and very courteous!
The Showers are the best features.
by A verified traveler
Posted 31 Oct 2022
Helpful staff at the reception specially Mr. Ali. Highly recommended.
Comment from Hotel Management
1 Nov 2022 by Samer George Abousaid, Hotel Management
thank you very much for your review.we hope to see you againsamer abousaidgeneral manager
