Ratings based on 261 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2024
I had a wonderful stay at the King David Hotel. The hotel is a perfect mix of classic elegance and modern comfort. The pool area is a true highlight—beautifully landscaped, with plenty of loungers and a crystal-clear pool that’s hard to leave.
Comment from Hotel Management
22 Aug 2024 by Osher Yedlin - Guest Relations Manager, Hotel Management
Dear Karen,We appreciate you took the time to share your amazing review on your recent stay at The King David Jerusalem! We are pleased to read that your stay was to your full satisfaction!Moreover, It was rewarding to read that you loved our facilities, ambiance and enjoyed the pool.We look forward to welcoming you back at the legendary King David! See you soon! Osher Yedlin - Guest Relations Manager
by A verified traveler
Posted 29 Jul 2024
Comment from Hotel Management
22 Aug 2024 by Osher Yedlin - Guest Relations Manager, Hotel Management
Dear Delphine,Thank you for sharing your wonderful review on your recent stay at The King David Jerusalem.We look forward to welcoming you back to The King David Jerusalem.Sincerely,Osher YedlinGuest Relations Manager
by A verified traveler
Posted 14 Jul 2024
I hate leaving a bad review, but if you are sabbath observant, look elsewhere. The staff turned off the lights in our room, despite the Shabbat sign on the door. This ruined a nice evening when I had to go back down the stair and locate a someone to fix the problem. I never received an apology from the management, This is not the quality one expects from a "5-Star" hotel. try the Orient or the Citadel instead.
Comment from Hotel Management
15 Jul 2024 by Osher Yedlin - Guest Relations Manager, Hotel Management
Dear David,We are grateful that you took the time to share your experience on recent stay at The King David Jerusalem.Please note we place a great importance on the feedback received as it serves a great tool into knowing the expectations and enabling us to serve our guests to their full satisfaction.I was sorry to read that you encountered various areas in the hotel where hospitality and service were lacking especially with our housekeeping team. Please know that your review upon checkout and by the reviews were shared with the hotel management and we will use your comment as we continually evolve to best meet and exceed our guests' expectations.I hope we will have the chance to welcoming you back to our hotel and make sure to provide you with a comfortable and enjoyable stay.
by A verified traveler
5 stars overlooking old city
Posted 3 Jul 2024 on HotelsWonderful 5 star experience overlooking the old city.
Comment from Hotel Management
7 Jul 2024 by Osher Yedlin - Guest Relations Manager, Hotel Management
Dear Shantiji,We appreciate you took the time to share your amazing review.I was pleased to read that your overall experience was to your full satisfaction!Thank you for sharing the awesome pictures.We are dedicated to make you feel welcome all the way.We look forward to welcoming you back to The King David Jerusalem soon.Sincerely,
by A verified traveler
Posted 2 Jul 2024
Words cannot describe the beauty and history and incredible focus on details
Comment from Hotel Management
3 Jul 2024 by Osher Yedlin - Guest Relations Manager, Hotel Management
Dear Zachary,We appreciate you took the time to share your wonderful review!I was pleased to read that your overall experience was to your full satisfaction.Thank you for your kind words describing your stay!We are dedicated to make you feel welcome all the way and ensuring that your needs will be attended at all times.On behalf of the management and staff, we look forward to welcoming you back to The King David Jerusalem in the nearest future.Sincerely,Osher YedlinGuest Relations Manager
by A verified traveler
Posted 17 Jun 2024
Room was very comfortable and dining at the Grill was superb.
Comment from Hotel Management
17 Jun 2024 by Osher Yedlin - Guest Relations Manager, Hotel Management
Dear Ehud,Thank you for taking your time to share with us your excellent feedback on your recent stay at The King David Jerusalem.I was pleased to read that your overall experience was to your full satisfaction and it was very nice meeting you and your Mrs. in person.We look forward to your return as you've promised :-)Sincerely,Osher YedlinGuest Relations Manager
by A verified traveler
Posted 7 Jun 2024 on Orbitz
Comment from Hotel Management
9 Jun 2024 by Osher Yedlin - Guest Relations Manager, Hotel Management
Dear Clara,Thank you for sharing your amazing rating.We are very pleased to see that you stay was to your full satisfaction.We look forward to welcoming you back to The King David Jerusalem in the nearest future.Sincerely,
by A verified traveler
Posted 28 May 2024 on Hotels
Comment from Hotel Management
30 May 2024 by Osher Yedlin - Guest Relations Manager, Hotel Management
Dear Guest,We appreciate you took the time to share with us your amazing rating regarding your recent stay at The King David Jerusalem.I was pleased to see that your experience was to your full satisfaction!We look forward to welcoming you back to The King David in the nearest future.Sincerely,Osher YedlinGuest Relations Manager
by A verified traveler
Posted 11 Mar 2024
Comment from Hotel Management
4 Apr 2024 by Osher Yedlin - Guest Relations Manager, Hotel Management
Dear Javier,Many thanks for taking the time to rate your experience on your recent stay at The King David Jerusalem.I was pleased to read that your overall experience was to your full satisfaction.We are dedicated to make you feel welcome all the way and ensuring that your needs will be attended at all times.On behalf of the management and staff, we look forward to welcoming you back to The King David Jerusalem in the nearest future.Best Regards,
by A verified traveler
Posted 16 Feb 2024 on Hotels
Comment from Hotel Management
4 Apr 2024 by Osher Yedlin - Guest Relations Manager, Hotel Management
Dear Guest,We appreciate your rating on your stay at The King David. It is always a pleasure to receive positive feedback.We are dedicated to make you feel welcome all the way and ensuring that your needs will be attended at all times.Thank you again for sharing your experience, and we look forward to serving you in the future.Sincerely,