Ratings based on 183 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Jun 2024
Comment from Hotel Management
22 Jul 2024 by Hanan, Hotel Management
Dear Henry,Thank you
by A verified traveler
Posted 2 May 2024
I love historic hotels such as this one. Everything is clean and atmospheric ,I liked my room very much. The attached restaurant serves nightly specialtes of local recipes. On the expensive side though I've found all dining in Israel is relatively expensive compared with Europe and other countries. The location is excellent next to Garden Tomb and easily walkable to Damascus Gate. Helpful owner. Breakfast included. Recommended and would stay again.
Comment from Hotel Management
2 May 2024 by Hanan, Hotel Management
Dear Lauren,Thank you for staying at the Jerusalem Hotel. We are glad that you enjoyed your stay, at your home away from home.
by A verified traveler
Posted 9 Jan 2024
Everything
Comment from Hotel Management
28 Feb 2024 by Hanan, Hotel Management
Dear Khaled,Thank you for staying at the Jerusalem Hotel. Appreciate your rating We are glad you're experience with us was positive
by A verified traveler
Posted 13 Oct 2023
International intrigue, smaller and personal. No large tour groups but more intimate and historical atmosphere. Close walking distance to the Damascus Gate of the old city.
Comment from Hotel Management
13 Oct 2023 by Hanan, Hotel Management
Dear George,Thank you for staying at the Jerusalem Hotel, your home away from home. glad that you enjoyed your stay.
by A verified traveler
Excellent Staff
Posted 11 Oct 2023 on HotelsGreat Staff, quite helpful and very protective of their guests.
Comment from Hotel Management
12 Oct 2023 by Hanan, Hotel Management
Dear Robert,Thank you for staying at the Jerusalem Hotel and for your rating and review. Wishing for better times
by A verified traveler
Posted 9 Oct 2023 on Hotels
Staff very kind and very accommodating. Excellent service!
Comment from Hotel Management
9 Oct 2023 by Hanan, Hotel Management
Dear Robert,Thank you for staying at the Jerusalem Hotel. Your home away from Home! We are glad that you stay was to your satisfaction
by A verified traveler from Haymarket
Posted 3 Oct 2023 on Orbitz
Very nice place with a homey feel. Staff are very friendly and willing to help. I would definitely recommend this hotel to my friends. My only comment would be on the bath towels, they could get newer ones. Room and bathroom were very clean and welcoming. We were able to walk to the old city, even late at night and felt very safe. We found nice local restaurants with Awesome food, even a little convenience store open late where we could buy snacks.
Comment from Hotel Management
9 Oct 2023 by Hanan, Hotel Management
Dear Maria,Thank you for your rating and review. We are glad you had a special stay at the Jerusalem Hotel. Your home away from home.
by A verified traveler from Houston
Posted 25 Sep 2023
Chef, restaurant people was amazing! The boy who help me get my luggage was great!
Comment from Hotel Management
12 Oct 2023 by Hanan, Hotel Management
Dear Anarela,thank you for staying at the Jerusalem hotel, your home away from home. Glad you have positive feelings of your experience at our hotel
by A verified traveler
Posted 11 Sep 2023
Comment from Hotel Management
14 Sep 2023 by Hanan, Hotel Management
Thank you!
by A verified traveler
Posted 7 Sep 2023
The Jerusalem Hotel is a smaller boutique hotel, very clean, awesome staff that would go out of their way to offer their guest a nice experience. There also a very good restaurant on the property with some of the better food We had experienced in Jerusalem.
Comment from Hotel Management
14 Sep 2023 by Hanan, Hotel Management
Dear Angel,Thank you for staying at the Jerusalem hotel, your home away from home. Happy that you had a lovely experience.
