Ratings based on 51 Verified Reviews

4.0 out of 5
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from Baltimore

Posted 11 Nov 2024
Was nice and simple
5 out of 5
by A verified traveler

Posted 17 Oct 2024
I recently spent 7 nights at the Jerusalem Gold hotel. My thoughts were that it was/is conveniently located especially for myself as I caught I train from the airport. Friendly customer service and overall very well presented inside and out.
Comment from Hotel Management
18 Oct 2024 by mary almufdi , Hotel Management
Thank you, dear James, for your kind words. We're happy to hear that you enjoyed in our hotel Jerusalem gold …We really appreciate you taking the time to leave us a review, . These are the stories that keep us so motivated to continue doing what we’re doing, and we’re so happy to hear that you had a great experience. Let us know if we can do anything else for you.....looking forward to serving you again.” hope to see again in our hotel Jerusalem gold to feel like in your home ….God bless you
3 out of 5
by A verified traveler

Posted 21 Aug 2024 on Hotels
Comment from Hotel Management
5 Sep 2024 by Mery, Hotel Management
Thank you. hope next time we will improve yourexperience with us
5 out of 5
by A verified traveler

Posted 25 May 2024
Excellent hotel , great staff, great location!
Comment from Hotel Management
18 Oct 2024 by MARY ALMUFDI, Hotel Management
hanks so much for your review, we love getting feedback about our GOLD HOTEL and take pride in our service. Please get in touch if there is anything else we can do to make your day.
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 May 2024
3 out of 5
by A verified traveler

An OK hotel for a night stay

Posted 22 Apr 2024 on Hotels
One remarkable comment - the politeness and friendliness of the hotel staff, both before arrival and during check-in / check out process. Other than that - pretty average. Minimal room amenities, poor quality and selection breakfast, hardly available parking, poor hotel location
Comment from Hotel Management
18 Oct 2024 by MARY ALMUFDI, Hotel Management
Thanks for the REVIEW , your review is a great way to let us know we’re on track for making our GUEST smile! We appreciate you taking the time to give your feedback and look forward to serving you again in the futurE
5 out of 5
by A verified traveler

A great deal for the price

Posted 21 Mar 2024 on Hotels
The hotel was very conveniently located by the train and bus and lightrail. The staff was super friendly and helpful. Our room was clean and the foid was fresh. I would stay again when visiting Jerusalem.
Comment from Hotel Management
22 Mar 2024 by Jerusalem Gold , Hotel Management
Orit, thank you very much for the high rating
5 out of 5
by A verified traveler

Posted 11 Mar 2024
The staff is excellent and friendly, Mary and Samjah are very helpful and friendly.
Comment from Hotel Management
13 Mar 2024 by Jerusalem Gold , Hotel Management
Thank you for the review, we were happy to host you and hope to see you again
5 out of 5
by A verified traveler

Hotel Gold in Jerusalem is an excellent place!

Posted 29 Dec 2023 on Hotels
This is the great hotel, located only steps from the rail and bus stations in Jerusalem. Maria at front desk is extremely nice and friendly, the same as the owner Ariella. The hotel is very clean with a big rooms and big bathrooms, having everything you need. The breakfast buffet is excellent. The view from my room' window was amazing! It was very pleasant stay, I booked this hotel when just arrived and made another booking before departure. I am going to be back and recommend this hotel to everybody who is looking for the place to stay in Jerusalem.
Comment from Hotel Management
18 Oct 2024 by MARY ALMUFDI, Hotel Management
Thank you, for sharing your experience with us. We’re thrilled to hear that you loved our HOTEL AND THECSTAFF and that it met your expectations. We can’t wait to welcome you back soon!"
4 out of 5
by A verified traveler

Posted 18 Nov 2023 on Orbitz
I would have liked to give it a 5 star rating but there was no water in the hotel room and we had to get some on our own.