Ratings based on 407 Verified Reviews
4.7 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Noisy room, limited parking.
Posted 25 Aug 2023 on HotelsThe room faces a 4-lane main boulevard and trafic noise is heard day and night. Windows are not sound proof. There is limited hitel parking and I had to park outside the guarded hitel compound.
Comment from Hotel Management
27 Aug 2023 by russell, Hotel Management
sorry we did not suit your ideal location
by A verified traveler
Posted 19 Aug 2023
Please do yourself a favour and DONT book this property. It’s expensive. It’s really far out (expensive taxi ride to get anywhere)…the rooms are dirty. The staff try their best but are pretty incompetent to fulfil orders in their restaurant (where we waited more than half hour for a basic order) as waiters ran around ignoring us. And to add to that all when we were there we tried to sit down for a relaxing morning coffee and had works going on around us. There are much better places to book which are much better value
Comment from Hotel Management
20 Aug 2023 by russell, Hotel Management
sorry that we did not live up to your expectations
by A verified traveler
Posted 19 Nov 2022 on Hotels
Comment from Hotel Management
20 Nov 2022 by russell, Hotel Management
THANKS FOR YOUR GREAT REVIEW
by A verified traveler
Posted 21 Sep 2022 on Hotels
Comment from Hotel Management
14 Oct 2022 by russell, Hotel Management
thank you
by A verified traveler
Posted 8 Sep 2022 on Hotels
Comment from Hotel Management
13 Sep 2022 by russell, Hotel Management
thank you
by A verified traveler
Posted 3 Sep 2022 on Hotels
Comment from Hotel Management
13 Sep 2022 by russell, Hotel Management
thank you
by A verified traveler
Posted 25 Aug 2022 on Hotels
Comment from Hotel Management
28 Aug 2022 by russell, Hotel Management
thank you
by A verified traveler
Posted 19 Aug 2022 on Hotels
Comment from Hotel Management
21 Aug 2022 by russell, Hotel Management
thanks Keren for your great review
by A verified traveler
Posted 4 Aug 2022 on Hotels
The room wasn’t clean; I had laundry of the previous guest under the sync and had hair on the sync and the pillow.
The breakfast was good
Comment from Hotel Management
8 Aug 2022 by russell, Hotel Management
תודה רבה על שהקדשת מזמנך לכתיבת המשוב.
אנו מצטערים לשמוע אודות חווייתך הבלתי נעימה בעת שהיתך במלון, אנו עושים את מירב המאמצים לארח ברמה גבוהה מאד ונראה שבמקרה זה לא הצלחנו לספק את ציפיותייך.
כל הערותיך הועברו למנהלי המחלקות הרלוונטיות על מנת לחקור ולתקנם.
שוב תודה רבה על המשוב ויהיה לנו העונג והכבוד לארח אתכם בקרוב
בברכה
by A verified traveler
Posted 30 Jul 2022 on Hotels
Comment from Hotel Management
3 Aug 2022 by russell, Hotel Management
thank you
