Ratings based on 339 Verified Reviews
4.2 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024
During check-in, the receptionist demanded an additional payment with various claims. I insisted that I shouldn't pay anything beyond the VAT, but the worst part was that he spoke to us disrespectfully. We didn't receive the wine in our rooms as stated, and nothing was upgraded for us.
by A verified traveler
Posted 14 May 2024 on Hotels
Comment from Hotel Management
21 Jul 2024 by Oz. Reception manager, Hotel Management
Thank you Ari for your great review. You are always welcome :)
by A verified traveler
Posted 11 Jan 2024
easy check in. very friendly helpful staff
wasn't able to use AC
Comment from Hotel Management
7 Apr 2024 by Oz, Reception manager, Hotel Management
Thank You Abraham for your great review. For future stay please note we are available 24\7 to help with any problem that might occur during the stay.
by A verified traveler
Posted 11 Oct 2023
Very beautiful , great location , very comforatble , i recomend it a lot !
Comment from Hotel Management
7 Apr 2024 by Oz, Reception Manager, Hotel Management
.Thank you for your recommendation dear ElizabethHoping you will come to stay with us again.
by A verified traveler
Posted 10 Oct 2023
Our room was the Presidential Suite. It was very roomy with two floors, a full size kitchen, and two bathrooms. The appliances and furniture were solid but dated. Great views from the room and very convenient located to the major sites of Jerusalem. The best thing about the property is the staff, who were very helpful and accommodating. If you are coming with 2-4 people and don't mind cooking, it is a good place to stay. There is no restaurant or laundry facilities.
Comment from Hotel Management
7 Apr 2024 by Oz, Reception manager , Hotel Management
Thank you very much Stephen for your kind words.We are happy to hear you had a lovely stay and hoping to host you again in the future.
by A verified traveler
Posted 4 Oct 2023
Comment from Hotel Management
7 Apr 2024 by Oz, Reception manager, Hotel Management
Thank you Izhak for your warm words. You are always welcome in our hotel.
by A verified traveler
Posted 21 Sep 2023
It was a good trip with excellent hotel.
Comment from Hotel Management
7 Apr 2024 by Oz, Reception manager, Hotel Management
Thank you Son. We hope to see you again in the future.
by A verified traveler
Posted 18 Sep 2023
Comment from Hotel Management
7 Apr 2024 by Oz, Reception manager, Hotel Management
Thank you Bernard for your great review.We are happy to hear you enjoyed your stay.
by A verified traveler
Posted 13 Aug 2023
Views are great especially facing old city
Comment from Hotel Management
15 Aug 2023 by Oz, Hotel Management
Thank you for your review ScottWe will be happy to host you again
by A verified traveler
Penthouse luxury!
Posted 1 Aug 2023 on HotelsThis was a top-notch stay. We stayed in a beautiful duplex overlooking Jerusalem and instantly felt cozy as soon as we walked in. The hotel is proximal to so many attractions—we didn’t use our car in Jerusalem once. The staff is so helpful and kind. We stayed here for my girlfriend’s birthday and I’m so glad we stayed here. Gorgeous place, comfortable beds and seating options. Also, the hotel smelled really nice, which was a plus. Will be staying here again!
Comment from Hotel Management
15 Aug 2023 by Oz, Hotel Management
Stephen thank you so much for your lovely review. It would be our pleasure to host you again in the future.
