Ratings based on 958 Verified Reviews
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
Very clean and nice employees
by A verified traveler
Posted 23 Nov 2024
Comment from Hotel Management
23 Nov 2024 by GM, Hotel Management
Dear Aybike, It was kind of you to take the time to review our hotel. I’m glad you enjoyed your visit. We appreciate your choosing us and hope to host you again. Best, Michelle Cardona, GM
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by GM, Hotel Management
Dear Jose, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Michelle Cardona, GM
by A verified traveler from fairhaven
Posted 21 Nov 2024
Comment from Hotel Management
22 Nov 2024 by GM, Hotel Management
Dear Matthew, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Michelle Cardona, GM
by A verified traveler
Posted 18 Nov 2024
Comment from Hotel Management
19 Nov 2024 by GM, Hotel Management
Dear Juanya, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Michelle Cardona, GM
by A verified traveler
Posted 18 Nov 2024
Large visible white stain on the couch and brown circular stain on the pillow on the couch
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Lidivina, Thank you for taking the time to share your feedback and for staying with us. Please accept our apologies for your unpleasant experience. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest assured that your comments have been shared with our housekeeping team to improve our service. We thank you for your business and hope to welcome you back soon. Sincerely, Michelle Cardona, GM
by A verified traveler
Posted 17 Nov 2024
The inside pool.
Comment from Hotel Management
18 Nov 2024 by GM, Hotel Management
Dear Julio, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant and you enjoyed our pool. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Michelle Cardona, GM
by A verified traveler
Posted 17 Nov 2024
4 minutes away from American Dream Mall
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
Dear Coralys, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Michelle Cardona, GM
by A verified traveler
Posted 16 Nov 2024
Property was very clean
Comment from Hotel Management
17 Nov 2024 by GM, Hotel Management
Dear rucker, I am glad you had a great overall experience and thank you for sharing your review. Please visit us again soon! Best, Michelle Cardona, GM
by A verified traveler from Randallstown
Posted 15 Nov 2024
Overall this place was great!
Comment from Hotel Management
15 Nov 2024 by GM, Hotel Management
Dear Chrisean, We're happy to hear from you and appreciate your kind review. It's great to know you had a pleasant stay, and we're glad to have been a part of your trip. We value your feedback and hope to host you again. Best, Michelle Cardona, GM
