Ratings based on 977 Verified Reviews

4.4 out of 5
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 14 Sep 2024
I will stay there again if I will be in the area!
Comment from Hotel Management
15 Sep 2024 by GM, Hotel Management
Dear Ilya, We really appreciate you sharing your awesome rating of our hotel with other travelers. We loved having you here, and we can't wait to have you back soon! Best, Michelle Cardona, GM
5 out of 5
by A verified traveler

Posted 13 Sep 2024
Employees where the best
Comment from Hotel Management
13 Sep 2024 by GM, Hotel Management
Dear jeff, It’s splendid to hear that you had a great stay. We're delighted our team members elevated your experience with their top-notch service. Your appreciation is greatly valued. Thank you, and we look forward to welcoming you back in the future for another wonderful experience. Best, Michelle Cardona, GM
4 out of 5
by A verified traveler

Posted 12 Sep 2024
Good place to stay.
Comment from Hotel Management
13 Sep 2024 by GM, Hotel Management
Dear Alexus, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Michelle Cardona, GM
5 out of 5
by A verified traveler from Jersey city

Posted 12 Sep 2024
Great
Comment from Hotel Management
12 Sep 2024 by GM, Hotel Management
Dear Fuquan, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Michelle Cardona, GM
4 out of 5
by A verified traveler

Posted 11 Sep 2024
Nice staff clean rooms
Comment from Hotel Management
12 Sep 2024 by GM, Hotel Management
Dear Shakira, Thank you for choosing us. We are thrilled to hear that our kind staff and clean rooms helped make for a great stay. It was a pleasure to host you. Please come stay with us again! Best, Michelle Cardona, GM
5 out of 5
by A verified traveler

Posted 11 Sep 2024
The employees there are amazing to be honest
Comment from Hotel Management
12 Sep 2024 by GM, Hotel Management
Dear Jeff, Our associates understand and believe that our valued guests deserve an exceptional stay, and we will continue to push daily to find new ways to WOW our guests. I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Michelle Cardona, GM
2 out of 5
by A verified traveler

Posted 10 Sep 2024
Comment from Hotel Management
11 Sep 2024 by GM, Hotel Management
Dear Eunice, We're truly sorry your experience didn't meet expectations. Your feedback means a lot, and we're committed to making things better on your next visit. Thank you for sharing a review. Sincerely, Michelle Cardona, GM
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Quiet
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Jean Pierre, We're happy to hear from you! It's great to know that you enjoyed our quiet and comfortable atmosphere. We are proud to have hosted you, and we hope you plan to revisit us the next time you travel to the area. Best, Michelle Cardona, GM
5 out of 5
by A verified traveler

Posted 9 Sep 2024
The room was immaculate. Linen smelled fresh and clean and room was spotless and had everything we needed.
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Crystal, I know that I am biased, but our housekeeping staff is the finest in Carlstadt. Thank you so much for being our guest and recognizing the hard work of our team in this kind review. We are thrilled that you were more than satisfied with your stay, and we hope to welcome you back soon. Best, Michelle Cardona, GM
5 out of 5
by A verified traveler

Posted 9 Sep 2024
Perfect app
Comment from Hotel Management
9 Sep 2024 by GM, Hotel Management
Dear Emre, Thank you for sharing the fantastic rating of your experience, and please revisit us soon. Best, Michelle Cardona, GM