Ratings based on 1,259 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2025
Property is right next to the PATH station - very conveniently located to get into and out of NYC. Unfortunately, there was renovations while we were there so no restaurant and construction noises started early. Hotel room was nice and comfortable, would stay again.
by A verified traveler
Posted 21 Jan 2025
Noisy guests in room next door started partying at 2pm. Took three calls to front desk to address and a follow up discussion with management in the morning. They comped one night for the inconvenience. Otherwise beautiful hotel. Could use better restaurants and the loving at the one I attended in house was ridiculous.
by A verified traveler
Posted 19 Jan 2025
Construction prevented access to the 3rd floor view of the Hudson and a place to relax with a view. No bar was available either. No access to a first floor restroom. No compensation or discounts for amenities that were unavailable. We had two families there and this was our 4th year in a row around the new year. Will likely seek different accommodations in the future. I understand maintenance and upgrades are a necessity however there should have been a price adjustment for this
by A verified traveler
Posted 18 Jan 2025
The hotel room was beautiful. I was upgraded complimentary, and the view of the river was amazing. The only thing that I didn't like was valet service does not have in and out privileges.
by A verified traveler from Belleville
Posted 18 Jan 2025
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by A verified traveler
Posted 11 Jan 2025
We stayed here over Christmas. It was super easy to take the Oath train directly in to the World Trade Center. From there you could get on a train to see any part of New York! Great location and great view of the New York City skyline!
by A verified traveler from Holly Springs
Posted 9 Jan 2025
We stay here annually. So easy to hit exchange place subway and under the river to WTC in a minute.
by A verified traveler
Posted 6 Jan 2025
It would been nice to know the entire hotel was in the middle of a renovation
by A verified traveler
Posted 5 Jan 2025
Hotel was under construction.. lobby was not accessible, loud banging and drilling started early in the morning and woke us all up while you are trying to sleep in
by A verified traveler
Posted 5 Jan 2025
