Ratings based on 503 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler from Manchester
Posted 13 Nov 2024
Conveniently placed to see and taste the best of Jerez
Comment from Hotel Management
15 Nov 2024 by Reception., Hotel Management
Dear customer.Thank you for your comment.We always try to offer the best quality of service to our customers. We regret to hear that you were not satisfied with the services of our establishment, we will work to improve these aspects and we hope to receive them in the near future.
by A verified traveler
Posted 26 Oct 2024
Great place for couple days!
Comment from Hotel Management
15 Nov 2024 by Reception., Hotel Management
Dear customer.Thank you for your comment.We take into account your opinions to try to get better every day.We hope to see you again.Yours Sincerely.
by A verified traveler
Posted 19 Oct 2024
Very close to the train station. Also there are several Framenco restaurants in walking distance.
Comment from Hotel Management
1 Nov 2024 by Reception., Hotel Management
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.
by A verified traveler
Posted 8 Oct 2024
Easy walking to center. Our room had an internal window on a corridor and was extremely small. We coyldn't open the curtain as it was a corridor so it felt claustrophobic.
Comment from Hotel Management
14 Oct 2024 by Reception., Hotel Management
Dear customer.Thank you for your comment.We always try to offer the best quality of service to our customers. We regret to hear that you were not satisfied with the services of our establishment, we will work to improve these aspects and we hope to receive them in the near future.
by A verified traveler
Posted 30 Sep 2024 on Orbitz
Love location and was quiet and safe. Rooftop overlooking square was lovely and hearty breakfast !
Comment from Hotel Management
30 Sep 2024 by Reception., Hotel Management
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.
by A verified traveler
Posted 20 Aug 2024 on Hotels
Comment from Hotel Management
23 Aug 2024 by Reception., Hotel Management
Dear customer.Thank you so much for your comment.We are so proud to know that you have enjoyed in our establishment. We are looking forward to see you soon.Sincerely.
by A verified traveler
Posted 13 Aug 2024
Breakfast could have been better but were adequate. Staff there were very good abd pleasant
Comment from Hotel Management
23 Aug 2024 by Reception., Hotel Management
Thank you for your comment, it encourages us to keep working.We are looking forward to see you soon.
by A verified traveler
Nice hotel
Posted 2 Aug 2024 on HotelsVery nice hotel in the center, nice design, clean, good breakfast. Only minus that the aircon is pointing on the beds and you cant change it so it blows directly on you…
Comment from Hotel Management
4 Aug 2024 by Reception., Hotel Management
Dear customer.Thank you so much for your comment.We are so proud to know that you have enjoyed in our establishment. We are looking forward to see you soon.Sincerely.
by A verified traveler
Posted 8 Jul 2024 on Hotels
Comment from Hotel Management
8 Jul 2024 by Reception., Hotel Management
Dear customer.Thank you for your comment.We always try to offer the best quality of service to our customers. We regret to hear that you were not satisfied with the services of our establishment, we will work to improve these aspects and we hope to receive them in the near future.
by A verified traveler
Posted 2 Jul 2024
Such a beautiful little hotel in the downtown of Jerez. Clean room, polite staff. There is also an amazing patio on the top floor to chill if you want.
Comment from Hotel Management
3 Jul 2024 by Reception., Hotel Management
Dear customer.Thank you so much for your comment.We are so proud to know that you have enjoyed in our establishment. We are looking forward to see you soon.Sincerely.
