Ratings based on 324 Verified Reviews
4.3 Room cleanliness
4.2 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Aug 2022
The property was attractive, welcoming, well situated. The room was excellent.
by A verified traveler from Roseville
Posted 11 Jun 2022 on Travelocity
Very clean, tastefully decorated with courteous staff, refreshing small pool, nice breakfast buffet. Staff went out of their way to please. Our AC seemed a bit outdated, wasnt working the first night, but maintenance staff fixed it very promptly.
Comment from Hotel Management
14 Jun 2022 by FRONT OFFICE, Hotel Management
Dear Maureen,
Thank you very much for your excellent rating and for your wonderful words on the staff and breakfast.We are pleased to know that we could compensate you for the incident about the AC.
In any case, we hope to have a new opportunity to welcome you again very soon. A warm greeting
by A verified traveler
Posted 12 Nov 2021 on Orbitz
A mixed bag really.
The room was very nice and clean. The bed was very comfy.
Location is very good.
The hotel and the street(s) outside EXTREMELY loud lat into night (way pass midnight).
A/C didn't work.
Front desk staff's manners questionnable.
Comment from Hotel Management
13 Dec 2021 by RECEPCION, Hotel Management
Muchas gracias por su valoración . Tomamos nota de sus comentarios para mejorar. Gracias y saludos,
by A verified traveler
Posted 24 Oct 2021 on Hotels
Nice room but a bit dark. Can use some more lights.
Comment from Hotel Management
13 Dec 2021 by RECEPCION, Hotel Management
Muchas gracias por su valoración .Tomamos nota de sus comentarios para mejorar. Gracias y saludos,
by A verified traveler
Awesome hotel
Posted 26 Jun 2021 on HotelsIt is so nice here, close to restaurants and the service was excellent we will come back
Comment from Hotel Management
26 Jun 2021 by Front Desk Department, Hotel Management
Dear Wilmary,
We want to thank your amazing value and comments about your stay in our Soho Boutique Jerez****.
We hope to see you again in our beautiful city.
Kind regards
by A verified traveler
Soho boutique
Posted 2 Apr 2021 on HotelsLovely room and facilities, shame the pool and bar were closed due to covid restrictions. Lovely Irish bar right opposite hotel and a good Chinese restaurant 200m up the road.
It would be nice to have a couple of channels on the tv in English, even if it’s only news!
Comment from Hotel Management
2 Apr 2021 by Front Office, Hotel Management
Dear Edmund, thank you very much for your excellent rating and for your wonderful words of Soho Boutique Jerez. We are pleased that your experience has been excellent and hope to welcome you back soon.
Kindest regards,
by A verified traveler
Posted 24 Sep 2019 on Hotels
Comment from Hotel Management
2 Oct 2019 by Dpto. de Atención al Cliente, Hotel Management
Estimado Sr. Jose A.:
En nombre de todos los empleados del Hotel Soho Boutique Jerez****, queremos mostrarle nuestro agradecimiento por habernos elegido durante su estancia en nuestra ciudad, así como el tiempo empleado en dejarnos sus comentarios.
Para nosotros es un orgullo haber contribuido a que su estancia en nuestro hotel haya sido de su agrado y que nuestro servicio haya estado a la altura de sus expectativas.
Su excelente valoración nos estimula en nuestro continuo afán de mejorar nuestros estándares de calidad y servicio.
Sería una gran satisfacción para todos nosotros poder contar con Ud. de nuevo entre nuestros huéspedes y si nos brinda esa oportunidad, estaré encantado de darle personalmente la bienvenida.
Reciba un cordial saludo
by A verified traveler
Late August 2019
Posted 8 Sep 2019 on HotelsHotel was excellently situated for the centre of town and was well maintained throughout.
It would be useful if breakfast was included in the costs (even if that increased the price a little)
The swimming pool was adequate for purpose but was much smaller than suggested by the online photographs!
Comment from Hotel Management
23 Sep 2019 by Customer Service Department, Hotel Management
Dear David, thank you very much for sharing with us the valuation of your stay. We are glad that you highlight our central location. However, we regret not having been at the height of your expectations in terms of the breakfast and the swimming pool. We take note for future reforms. In any case, we hope to have a new opportunity to welcome you again very soon. A warm greeting
by A verified traveler
Posted 3 Jun 2019
Great location on the edge of the old town. Secure car parking. 24 hour reception. Really nice helpful staff and our room was terrific - comfy bed, bath and shower, lots of hot water. Only downside was no on-site catering (except breakfast) although there is a bar across the road. Note the pool is small - great for a splash at the end of the day but don't plan to spend the day there too often.
Comment from Hotel Management
6 Jun 2019 by Front Desk, Hotel Management
Dear client, we really want to thank your comments and hope you stay again with us in the future.
Kind regards
by A verified traveler
Posted 20 May 2019
Good for visiting the horse fair, a tad pricey though
