Ratings based on 48 Verified Reviews
4.1 Room cleanliness
3.9 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Apr 2024
It good place one night but inconvenient
Restaurant and good for out side bus
Transportation
by A verified traveler
Posted 14 Apr 2024 on Hotels
by A verified traveler
Posted 18 Nov 2021 on Hotels
Nice to take a rest in spacious 2 bed room and 1 bathroom. The room has 2 computers and 2 TVs so that it is also good for entertainment. Overall, great room with reasonable price and nice staff.
The only problem is the smell of cigarettes never goes away even with going out on the balcony or turing the air purifier on.
Except the smell, it's a good accommodation for its price.
Comment from Hotel Management
10 Jan 2022 by 마리호텔 터미널점, Hotel Management
Anonymous ~~~~~안녕하세요!!!
저희 마리를 찾아주셔서 감사합니다!
고객님께 100%만족을 못 드린점
거듭 사과드립니다......
저희 모든 객실은 금연 객실인데 간혹 손님들이 안에서 흡연을 하시는경우가있습니다 환기를 시키는데도 충분하지가 않았나봅니다. 점검에 점검을 하는데도 실수를............ㅜ.ㅜ
최선의 서비스를 제공하고자 열심히 달리지만
항상 부족함을 느낀답니다.
다시한번 사과 드립니다.!!!
많은 고객님들이 찾아주시는 만큼 늘 청결에 신경쓰도록 하겠습니당~~~~^^
최선의 서비스를 위해서 더욱더 힘쓰겠습니다.
고객님들의 재충전 할 수 있는 휴식처로 거듭나기위해 오늘도 열심히
달리겠습니다.
by A verified traveler
AVOID - dishonest staff tried to charge extra
Posted 19 Nov 2019 on HotelsThe male staff on duty tried to trick us into paying 2 rooms instead of 1 room where we paid for already and we stated clearly in our booking with Hotels.com it’s for 3 people. He forcefully made us spilt into 2 rooms saying it’s against the law but we checked it only applies to the underaged in Korea. He only gave up when we refused on not paying extra. Clean room but sneaky staff - also rundown neighborhood. AVOID!
Comment from Hotel Management
4 Dec 2019 by 임동빈, Hotel Management
Hello ~
Welcome to MARI Hotel Terminal.
first
I will tell you to avoid any misunderstanding.
Please note that if more than 2 people stay in a room, there is an additional charge. In addition, the hotel is prohibited from mixing other than male and female couples.
If you feel misunderstanding or discomfort in that regard, I apologize politely.
In order to avoid that, I would recommend using 2 rooms.
Misunderstanding caused by miscommunication
I apologize carefully.
by A verified traveler
not a HOTEL or MOTEL!!!
Posted 6 Nov 2019 on HotelsIt was a horrible experience. It's not an actual HOTEL. It's more like quick stop for couples. No official lobby. You go in tell your name and they give you a small pouch: has lotion, toothbrush, toothpaste, inner course gels, condoms!!!! when you go into room, the room doors were fully open with no security!!!! pillow and blanket has blood stains. couldn't sleep so decided to sleep inside my car that night
Comment from Hotel Management
4 Dec 2019 by 임동빈, Hotel Management
I'll tell you at MARI Hotel Terminal.
First of all, I was polite about the inconvenience and discomfort
I apologize.
Sorry for the lack of service you had expected.
I want to admit that I am misleading and have no intention of deceiving or offending the guest.
Have a happy and happy day.
by A verified traveler
Posted 1 Oct 2019 on Hotels
by A verified traveler
Posted 3 Dec 2024
by A verified traveler
Posted 4 Oct 2024
部屋は、広くてコスパ良いと思います。
by A verified traveler
Posted 3 Oct 2024
We really liked how everything was well organized.
They had all the necesities for the bathroom. A nice coffee bar, where you could also eat a ramyeon if you wanted.
Nice staff.
by A verified traveler
Posted 12 May 2024 on Hotels
