Ratings based on 454 Verified Reviews
4.4 Room cleanliness
4.2 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Dec 2024
Great location and clean facilities
Comment from Hotel Management
31 Dec 2024 by Best Western Plus Jeonju Hotel, Hotel Management
Dear Guest,Thank you for taking the time to review or hotel and provide such an amazing rating! We're very pleased to hear your kind words.We look forward to hosting you again soon for your future travel needs with Best Western Plus Jeonju Hotel!Kind regards,Best Western Plus, Jeonju Hotel
by A verified traveler from auburn
Posted 23 Nov 2024
Comment from Hotel Management
26 Nov 2024 by 베스트웨스턴플러스 전주호텔, Hotel Management
안녕하세요, 고객님.고객님의 특별한 날, 저희 베스트웨스턴 플러스 전주호텔을 이용해 주셔서 감사합니다.고객님의 투숙에 충분한 만족을 제공 드리지 못한 점 진심으로 사과드립니다.귀한 시간 내어 후기를 작성 해주신 만큼 고객님의 소중한 의견 반영하여 더 나은 베스트웨스턴 플러스 전주호텔이 될 수 있도록 노력하겠습니다.감사합니다.
by A verified traveler
Posted 16 Nov 2024
There was no airconditoning at all during our stay. We called the front desk and all they kept saying was "there is only heating". The temperature was in the 70s during our stay and the room got hot and smelly. There were 2 TVs in our suite and neither of them worked.
Comment from Hotel Management
19 Nov 2024 by Best Western Plus Jeonju Hotel, Hotel Management
Dear Guest, We are sorry to see that you did not enjoy your stay per your rating. We apologize for any issue that occurred which had a negative impact on your stay. We wish you good health and safety and we hope you will consider giving us another chance during your next visit to Jeonju.Sincerely, Best Western Plus, Jeonju Hotel
by A verified traveler
Posted 29 Oct 2024
It was raining when we got to hotel and the lobby was full of people waiting for their room to be ready. There was barely enough chairs to sit. Our room was not ready until 2:30. I thought the hotel could have done a better job to get the rooms ready sooner.
Comment from Hotel Management
5 Nov 2024 by Best Western Plus Jeonju Hotel, Hotel Management
Dear Guest,Thank you for taking the time to let us know about your experience while staying with us. Your feedback is disheartening as it's always our goal to provide a memorable stay for each guest we welcome. From what you described, we missed the mark, and for that, we sincerely apologize. Our team will use your comments to be sure we're consistently providing the exceptional hospitality for which we're known. Thank you for your input.Best regards,Best Western Plus, Jeonju Hotel
by A verified traveler
Posted 18 Oct 2024
Foreigner friendly hotel. Rooms, lobby, and amenities are clean. Walking distance to shops etc
Comment from Hotel Management
19 Oct 2024 by 베스트웨스턴, Hotel Management
Hello, this is Best Western Plus Jeonju Hotel. We're truly happy that you seem to have stayed comfortably without inconvenience. We will continue to be a hotel that develops further. Thank you.
by A verified traveler
Posted 10 Oct 2024
Comment from Hotel Management
13 Oct 2024 by 베스트웨스턴, Hotel Management
안녕하세요 고객님 베스트웨스턴입니다좋은 후기 남겨주셔서 감사하고 앞으로 더 나은 서비스를 제공할수있도록 노력하겠습니다.
by A verified traveler
Posted 18 Sep 2024 on Hotels
Nice stay. Clean and modern hotel in a nice area. I was over visiting family and know the area well so would recommend for visitors.
by A verified traveler
Posted 16 Sep 2024 on Hotels
Comment from Hotel Management
18 Sep 2024 by 베스트웨스턴플러스전주, Hotel Management
좋은 리뷰 남겨주셔서 감사합니다.
by A verified traveler
Posted 18 Aug 2024 on Hotels
Comment from Hotel Management
20 Aug 2024 by 베스트웨스턴플러스 전주호텔, Hotel Management
안녕하세요, 고객님 :)최근 베스트웨스턴 플러스 전주호텔을 방문해 주시고, 소중한 리뷰를 공유해 주셔서 진심으로 감사드립니다. 고객님께서 주신 긍정적인 평점에 힘 입어, 향후 더 나은 조식 서비스를 제공하기 위해 최선의 노력을 다하겠습니다. 앞으로도 저희 베스트웨스턴 플러스 전주호텔에 많은 관심 부탁드리며, 곧 다시 만나 뵙기를 기원합니다. 감사합니다.
by A verified traveler
Posted 18 Aug 2024 on Hotels
만족합니다!
Comment from Hotel Management
20 Aug 2024 by 베스트웨스턴플러스 전주호텔, Hotel Management
안녕하세요, 고객님 :)베스트웨스턴 플러스 전주호텔입니다. 편안한 전주 여행 되셨길 바라며,고객님의 소중한 여정에 베스트웨스턴 플러스 전주호텔이 함께하여 너무 기쁩니다. 다음번 전주 방문시에도 저희 호텔을 꼭 찾아주세요:) 감사합니다.
