Ratings based on 919 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 Sep 2024
by A verified traveler
Posted 17 Sep 2024
Loved having a room close to the water, very comfortable bed
by A verified traveler
Posted 14 Sep 2024
Quiet little place near the water. Perfect for our trip up the coast!
Comment from Hotel Management
15 Sep 2024 by Customer Service, Hotel Management
Lance, we’re delighted you loved your experience at Jenner Inn. It's wonderful to hear that our location near the water added to your coastal trip. We're looking forward to welcoming you back soon!
by A verified traveler
Posted 3 Sep 2024
The view is amazing! Enjoyed looking out over the river. The room is beautiful and comfortable. Very nice bathroom with heat. I slept well.
Unfortunately, I did not enjoy the next morning. Wanted to relax in the chair while reading a book, but the upstairs guests were heavy-footed, so all I heard was loud stomping. I checked out a full hour earlier than planned. Apparently, there is no carpet in the above room so sounds insulation is poor. Will not come back to Jenner Inn unless I get the top floor.
Comment from Hotel Management
4 Sep 2024 by Customer Service, Hotel Management
Marilyn, it's wonderful to hear you enjoyed the stunning views and comfort at Jenner Inn. The team is pleased you appreciated the room and had a good night's sleep. For your future visits, feel free to request a top-floor room, and the team will do their best to accommodate your preference.
by A verified traveler from Novato
Posted 31 Aug 2024
We stayed in the Heron room and awoke to an amazing view of the still water and white herons feeding across the river. We could sit and enjoy that view with some coffee. They have a keurig, so we enjoyed being our own coffee as well!
Comment from Hotel Management
1 Sep 2024 by Customer Service, Hotel Management
Luis, it's wonderful to hear you had a great time at Jenner Inn. The Heron room truly offers a serene experience with its scenic view. We’re delighted you enjoyed your morning coffee while taking in the beautiful surroundings. We hope to welcome you back soon!
by A verified traveler
Posted 21 Aug 2024
The staff could’ve explained a little better where the unit was. You had to drive up the road and on the opposite side. Was expecting a private balcony.
Comment from Hotel Management
23 Aug 2024 by Customer Service, Hotel Management
Ramiro, thank you for your feedback. At Jenner Inn, we continually strive to enhance our guests' experiences. We appreciate your suggestions regarding clearer directions and the balcony expectation and hope to serve you again in the future.
by A verified traveler
Posted 16 Aug 2024
We had the Pelican Suite which is nice! Has a separate bedroom, a small kitchen and a bay window that overlooks the Russian river. The only problem is you hear some road noise from the highway, which is right where the front door is. Other than that, it was a nice relaxing stay.
Comment from Hotel Management
18 Aug 2024 by Customer Service, Hotel Management
James, it’s great to know you had a pleasant stay at Jenner Inn. The lovely views from the Pelican Suite are truly special. Some ambient sounds are indeed present, and the team ensures all guests are comfortable. We're looking forward to welcoming you back for another relaxing visit.
by A verified traveler
Posted 16 Aug 2024
This is a very beautiful room with the name "Milky Way", I am in love with this room. Beautiful view from the balcony of the Russian river where it flows into the ocean. The staff is very pleasant and courteous. I will come back here again.
Comment from Hotel Management
17 Aug 2024 by Customer Service, Hotel Management
Nika, we’re delighted you loved your experience at Jenner Inn. It's wonderful to hear you enjoyed the "Milky Way" room and the stunning view from the balcony. Our team members will be thrilled to know they made your stay enjoyable. We look forward to welcoming you back soon!
by A verified traveler
Posted 14 Aug 2024
Beautiful property right on the water
Comment from Hotel Management
16 Aug 2024 by Customer Service, Hotel Management
Elizabeth, it's wonderful to hear you had a great time at Jenner Inn. The property's location by the water is indeed something special. We hope to welcome you back soon!
by A verified traveler
Posted 13 Aug 2024
The property is so charming and remodeled, right on the river. My only regret was not spending a little more for a better room with a view. There are walkways between the rooms and no public area or shared space to enjoy the outdoors and amazing, natural surroundings. The room was very cute, great bathroom and comfortable bed (could use better pillows) The staff was excellent and made sure we were easily able to get in after hours. The little resort/reception area is full of history and charm.
Comment from Hotel Management
15 Aug 2024 by Customer Service, Hotel Management
Belinda, thank you for staying with us at Jenner Inn. The team is delighted to hear you enjoyed the charming surroundings and found the room comfortable. We're glad that our team members made your experience memorable by assisting you after hours. We appreciate your feedback and look forward to welcoming you again, perhaps in a room with a stunning view next time!
