Ratings based on 90 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Long Beach
Posted 6 Nov 2024
by A verified traveler
Posted 23 Oct 2024
The staff went above and beyond for us during our stay! The hotel is incredibly historic and charming. I highly recommend adding the breakfast to your stay. Jena is an absolute gem of a city and we would love to stay here again!
by A verified traveler
Posted 8 Mar 2024
Positives: Clean room, good breakfast, nice location downtown. I like the black bear in the lobby.
Negatives: The wifi was so weak that it would not stay connected to either my phone or my computer. When I said something to the desk clerk, she offered a lame excuse - she said that some laptops just don't connect very well, but phones do connect well. That was wrong, neither device would connect. When I checked out, I mentioned it to a different clerk, who apologized. The water in the shower kept cycling between too cold and too hot.
by A verified traveler
Posted 1 Sep 2023 on Hotels
by A verified traveler
Posted 5 May 2023 on Hotels
by A verified traveler
Posted 11 Nov 2022
by A verified traveler
Posted 2 Jul 2022 on Hotels
by A verified traveler
Posted 10 Jun 2022 on Hotels
by A verified traveler
Posted 18 Oct 2019 on Hotels
by A verified traveler from boston
Posted 6 Oct 2019
Our room smelled: we kept the windows open for the first two days and nights.
Another guest on the same floor said the same thing.Maybe it had to do with the renovation of this third/attic floor?
