Ratings based on 272 Verified Reviews
4.1 Room cleanliness
4.1 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Nov 2024
Our suite was spacious and lovely, everyone was friendly and helpful, and we will definitely stay here the next time we travel to Jena
by A verified traveler
Posted 4 Sep 2024
Nice situation
by A verified traveler
Posted 15 Oct 2023 on Hotels
by A verified traveler
Great stay!
Posted 17 Jul 2023 on HotelsGreat hotel—easy to book, flexible check in, generous amenities
Comment from Hotel Management
8 Aug 2023 by Rezeption, Hotel Management
Dear guest,thank you for taking the time to rate our hotel. We are very pleased to know that you enjoyed your stay in our hotel. We are looking forward to your next visit.Best regardsYour Best Western team
by A verified traveler from Seattle
Posted 22 Jan 2023
In Jena for business, and this property was recommended. Clean, modern ammenties, restaurant and bar on-site. Other businesses are a bit of hike, but if driving this is very convenient hotel with plenty of free parking.
Comment from Hotel Management
23 Jan 2023 by Rezeption, Hotel Management
Dear guest,thank you for taking the time to rate our hotel. We are very pleased to know that you enjoyed your stay in our hotel. We are looking forward to your next visit.Kind regardsYour Best Western team
by A verified traveler from Austin
Posted 9 Dec 2022
by A verified traveler
No problems
Posted 12 Dec 2021 on HotelsThis is a big friendly cheap hotel, it is a little dated but we were travelling and needed a one night stay for which it was perfect - it is conveniently located only a few minutes from the autobahn
Comment from Hotel Management
14 Dec 2021 by Rezeption, Hotel Management
Dear guest,
thank you for taking the time to rate our hotel. We are very pleased to know that you enjoyed your stay in our house. We are looking forward to your next visit.
Kind regards
Your Best Western team
by A verified traveler
Posted 1 Oct 2021 on Hotels
Comment from Hotel Management
8 Oct 2021 by Rezeption, Hotel Management
Sehr geehrter Gast,
danke, dass Sie sich die Zeit genommen haben, um unser Hotel zu bewerten. Es freut uns sehr zu wissen, dass Ihnen Ihr Aufenthalt bei uns gefallen hat. Wir freuen uns auf Ihren nächsten Besuch.
Mit freundlichen Grüßen
Ihr Best Western Team
by A verified traveler
OK, but not more than that
Posted 9 Aug 2021 on HotelsThe hotel is far outside of town (that often comes with the free parking). We picked it since it was said they have a restaurant so we don't need to go to town. The restaurant was closed. When asking why the response was just "closed". The price is not high and consequently the hotel is quite worn down. Otherwise OK but not more.
Comment from Hotel Management
13 Aug 2021 by Rezeption, Hotel Management
Dear guest,
thank you for taking the time to rate our hotel. We apologize for the unpleasant experience in our hotel. We would like to give you a better picture of us on your next visit.
Kind regards
Your Best Western team
by A verified traveler
Give this place a miss
Posted 4 Aug 2021 on HotelsUnfortunately my family and I were very disappointed with our stay. The air con in our room was broken and we spent the one night there battling to keep our baby cool enough. We were also disappointed with how unclean and unkept the room was. Plus the one site restaurant was closed as was the one site bar (both were meant to be open). The receptionist was friendly and did lend us a fan but couldn't offer us another room nor a discount. Very disappointed overall.
Comment from Hotel Management
13 Aug 2021 by Rezeption, Hotel Management
Dear guest,
thank you for taking the time to rate our hotel. We apologize for the unpleasant experience in our hotel. We would like to give you a better picture of us on your next visit.
Kind regards
Your Best Western team
