Ratings based on 6 Verified Reviews

4.0 out of 5
3.8 Room cleanliness
4.0 Service & staff
3.7 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 18 Jun 2021 on Hotels
The hotel is pretty. Room is spacious but too bad..it’s not well maintained. Dusty room. I had to ask them to sweep the floor again. And the bathroom is rusty, stained and the bathtub is chipped. Towels wasn’t too clean (it was yellowish color instead of white). Breakfast was good and a lot of choices. It was for only for a night stop and rest. With the price…I take it.
Comment from Hotel Management
13 Aug 2021 by General Manager, Hotel Management
Dear. Mrs. Aulia, Warm greetings from Luminor Hotel Jember - Agus Salim! Thank you for the rating and review that has been given to us. We are very happy to know that you are very satisfied with our service. May you and your family always be given health and smoothness in your work and business. We always look forward to our next visit to Luminor Hotel Jember. Warm regards, LY Anggoro W. General Manager
3 out of 5
by A verified traveler

Posted 8 Nov 2019
Terrible bathrooms. Shower is not enclosed so everything gets wet. Ok for homestay, not acceptable for a hotel at this price.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 24 Oct 2019 on Hotels
4 out of 5
by A verified traveler

Base to see the sights in Jember

Posted 13 Oct 2019 on Hotels
The staff were friendly, helpful, and professional. Great ambience. The room and bathroom was compact and smallish. The breakfast was ample with a good variety. The vicinity was not as nice as Hotel Luminor. Will be happy to stay here again.
4 out of 5
by A verified traveler from Surabaya

Posted 14 Aug 2019
Nice place, and nice staff but breafast not so good.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 28 Apr 2021 on Hotels
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