Ratings based on 517 Verified Reviews

4.0 out of 5
90% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
3.8 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 23 Aug 2024
Very underwhelming service. Not able to change 2 weeks ahead of the stay date. I made booking on a wrong day via Expedia portal. The date defaulted on a portal two weeks ahead. I have noticed my error as soon as I received email confirmation and the staff wouldn’t answer my calls nor messages to change the booking, even though it was 2-weeks ahead. Shocking service in a good looking hotel.
1 out of 5
by A verified traveler

Very bad hotel

Posted 30 Jul 2024 on Hotels
Very bad.. I rate the hotel one star.. The reception is very bad and the treatment of the staff is very bad. And the room is small.
4 out of 5
by A verified traveler

Enjoy a stay here

Posted 9 Oct 2023 on Hotels
It was a really nice experience to stay here. Just a step away from the sea, with nice view from the window. Rooms are newly renowated and really clean.Breakfast was really good and fresh. Good coffee. Bad condition of the building outisde and for the swimming pool. No "additional points" unfortunatelly. Just to sleep and eat rather not spending and enjoying long time there.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Apr 2023 on Hotels
5 out of 5
by A verified traveler

Great for families

Posted 23 Oct 2022 on Hotels
Perfect location, suberb view, clean hotel and lots to do in the area.
5 out of 5
by A verified traveler

Posted 25 May 2022 on Travelocity
Everything was clean, staff was friendly, could not have been better.
4 out of 5
by A verified traveler from Novi

This traveler left a rating score only Posted 9 Apr 2022
5 out of 5
by A verified traveler

Posted 13 Nov 2021
Wszystko bylo super tylko wlaczenie tv troche skomplikowane.
5 out of 5
by A verified traveler

Friendly hotel - great for families

Posted 27 Oct 2021 on Hotels
Tasty and fresh breakfast, friendly staff (front and back office), recently refurbished hotel but missing my bathtub! slightly smaller rooms than in the past, but no problem. Kids' play room - enjoyed by my son (table tennis was fun!). Perfect sea location, too. Recommended.
4 out of 5
by A verified traveler

Posted 27 Jun 2021 on Hotels
Missed the vanity bag in the bathroom, otherwise great experience
Comment from Hotel Management
21 Sep 2021 by NGM, Hotel Management
Dear Marta, thank yu for your review. Hope to see you again. Best Regards, Novotel Gdańsk Marina Team
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