Ratings based on 863 Verified Reviews
4.2 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Jan 2025
The Manager and staff were very kind and hospitable. A very welcoming atmosphere. The cleaning crew could do a little better. Ceiling fan, fridge and lamps.
by A verified traveler
Posted 1 Jan 2025
Hospitality
Comment from Hotel Management
2 Jan 2025 by Guest Relation Management, Hotel Management
Hi James,Thank you for taking the time to share your feedback with us! We're so pleased to hear that you experienced good hospitality during your stay. Providing excellent service and making our guests feel welcome is always our top priority. Thank you for choosing Seafarer Inn & Suites, Ascend Hotel Collection, and we hope to have the pleasure of welcoming you back soon.
by A verified traveler
Posted 27 Dec 2024
The property is great! Expedia advertised our room as one thing and when we checked it, it was a smaller room. The Seafarer changed our room without a hassle!
Comment from Hotel Management
28 Dec 2024 by Guest Relations Specialist, Hotel Management
Hi Graceanne,Thank you for sharing your feedback regarding your stay with us at Seafarer Inn & Suites, Ascend Hotel Collection! We’re glad to hear you enjoyed the property and appreciate your understanding regarding the room change. While we strive to ensure that all information provided through third-party platforms like Expedia is accurate, sometimes discrepancies can occur. We’re pleased that our team was able to accommodate you with a room that better suited your needs, and we always aim to make our guests' experiences as seamless and enjoyable as possible. We hope to welcome you back in the future!
by A verified traveler
Posted 24 Dec 2024
Front door broken, slow wifi
Comment from Hotel Management
25 Dec 2024 by Guest Relation Management, Hotel Management
Hi Jennifer,Thank you for taking the time to share your feedback. Please know that we are working to address the issues you mentioned to ensure a more seamless experience for our future guests. Your comments are important to us, and we truly appreciate your understanding as we work to improve. We hope to have the opportunity to welcome you back and provide a more enjoyable stay.
by A verified traveler from Eagle Pass
Posted 16 Dec 2024
Good place
Comment from Hotel Management
17 Dec 2024 by Guest Relation Management, Hotel Management
Hi Omar,Thank you so much for your feedback! We're delighted to hear that you had a positive experience at our hotel and found it to be a good place to stay. Our team works hard to ensure all of our guests feel comfortable and at home, and it's wonderful to know we met your expectations. Once again, we appreciate you choosing to stay at Seafarer Inn & Suites, Ascend Hotel Collection and hope to have the chance to welcome you back in the future.
by A verified traveler
Posted 16 Dec 2024
Comment from Hotel Management
17 Dec 2024 by Guest Relation Management, Hotel Management
Hi Karyn,Thank you for taking the time to leave us a 5-star rating! We are delighted to hear that you had an exceptional experience during your stay at Seafarer Inn & Suites, Ascend Hotel Collection. It's our priority to provide top-notch service and create memorable moments for our guests, and we're thrilled to know we succeeded in doing so for you. We look forward to the opportunity of hosting you again in the future and providing you with another outstanding experience.
by A verified traveler
Posted 10 Dec 2024
Several little things that need attention ... like a dresser that has drawers that won't close!
Comment from Hotel Management
11 Dec 2024 by Guest Relations Specialist, Hotel Management
Hi Ken,Thank you for sharing your feedback about your recent stay with us. We strive to maintain all furniture and amenities in excellent condition, and we apologize for any inconvenience caused by this oversight. Your comments have been shared with our maintenance team, and we will address the issue promptly to ensure it is resolved for future guests. We hope you will consider staying with us again to experience the high standards we aim to provide.
by A verified traveler
Posted 7 Dec 2024
Comment from Hotel Management
7 Dec 2024 by Guest Relations Specialist, Hotel Management
Hi William,Thank you for being our guest at Seafarer Inn & Suites, Ascend Hotel Collection and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.
by A verified traveler
Posted 7 Dec 2024
Great staff
Comment from Hotel Management
7 Dec 2024 by Guest Relations Specialist, Hotel Management
Hi Timothy,Thank you for being our guest at Seafarer Inn & Suites, Ascend Hotel Collection. Our top priority is for you to have an enjoyable stay, and from your high rating and comments about our staff, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.
by A verified traveler
Posted 6 Dec 2024
Pretty and clean room, friendly helpful staff, great location across from the beach and near shopping area are what made this a wonderful stay!
Comment from Hotel Management
7 Dec 2024 by Guest Relations Specialist, Hotel Management
Hi Jennifer,Thank you for taking the time to share your experience with us at Seafarer Inn & Suites, Ascend Hotel Collection! We're thrilled to hear that you enjoyed the cleanliness and beauty of your room, as well as the friendly and helpful service from our staff. Our prime location, just across from the beach and close to local shops, certainly adds to the convenience and appeal of our property, and we're glad it contributed to making your stay wonderful. We look forward to welcoming you back in the future!
