Ratings based on 989 Verified Reviews
4.0 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler from Nevada
Posted 21 Nov 2024
We loved everything about this property! We stayed here on our honeymoon for a couple of nights! We are planning another trip to Jekyll Island Georgia with our family next year!! ❣️
by A verified traveler
Posted 11 Nov 2024
Loved location
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Amber,Thank you for taking the time to share this feedback. We always aim to provide our guests with a perfect experience, and we regret that your stay did not warrant a perfect star rating. However, we are pleased that our location was ideal for you, and we hope you experienced warm hospitality from our staff. We hope you will consider staying with us again in the future!Sincerely,Paul HartmannGeneral Manager
by A verified traveler
Posted 11 Nov 2024
Should have been cleaner, carpet was filthy.
Comment from Hotel Management
13 Nov 2024 by General Manager, Hotel Management
Dear Tina,While we're glad your stay warranted a positive rating overall, we apologize for any concerns with the carpet. Ensuring a clean environment is paramount to us, and we thank you for bringing this to our attention so we may address it. We appreciate your review and hope to welcome you for another stay in the future. Sincerely,Paul HartmannGeneral Manager
by A verified traveler from Everett
Posted 7 Nov 2024
It was close to Driftwood Beach. The staff is very friendly and helpful
Comment from Hotel Management
8 Nov 2024 by General Manager, Hotel Management
Dear Regina,Thank you for your outstanding review! At Holiday Inn Resort Jekyll Island, we strive to go above and beyond for our guests, and we're delighted that our wonderful team made an incredible impression on you. It's also terrific that you were able to explore all that our great location has to offer while you were here. It was a pleasure having you here, and we hope you'll consider returning for another phenomenal stay in the future.Sincerely,Paul HartmannGeneral Manager
by A verified traveler
Posted 3 Nov 2024
We had a great time on Jekyll Island
Comment from Hotel Management
3 Nov 2024 by General Manager, Hotel Management
Dear Rebecca,Thank you for sharing your experience. It’s wonderful to hear that you enjoyed your time at Holiday Inn Resort Jekyll Island. The island has so much to offer, and knowing that you had a memorable visit is truly rewarding. We look forward to welcoming you back again in the future.Sincerely,Paul HartmannGeneral Manager
by A verified traveler
Posted 1 Nov 2024
by A verified traveler
Posted 5 Oct 2024
by A verified traveler
Posted 20 Sep 2024
by A verified traveler
Posted 7 Sep 2024
Some room options we like were unavailable at the time of stay as the hotel was still trying to recover from hurricane Debbie. Overall a good experience.
Comment from Hotel Management
11 Sep 2024 by General Manager, Hotel Management
Dear Shana,Thank you for sharing your review with us. We’re pleased you enjoyed your stay despite some room options being unavailable as we recover from Hurricane Debbie. We hope to offer you your preferred room options on your next visit to Holiday Inn Resort Jekyll Island.Sincerely,Paul HartmannGeneral Manager
by A verified traveler
Posted 2 Sep 2024
Great location and clean...property is being improved as we speak and I'd definitely return!
Comment from Hotel Management
5 Sep 2024 by General Manager, Hotel Management
Dear Allene,Thank you for your review! It's wonderful to know our fantastic location was a highlight of your stay, and we appreciate you mentioning the high standards of cleanliness we adhere to. Take care, and know we look forward to your return!Sincerely,Paul HartmannGeneral Manager
