Ratings based on 295 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Sep 2024
Two downside. Staff is not well converse in English.. they did not try to understand my needs and just say no to all my questions (I have tried to use google translate to communicate). Second thing would be the floor and room inside stink terribly with tobacco smell. Other things were fine.
Comment from Hotel Management
17 Sep 2024 by 신신호텔 제주공항점, Hotel Management
안녕하십니까 신신호텔 제주공항점입니다. 저희 호텔을 찾아와 주신 것 만으로도 너무 감사할 일인데 이렇게 소중한 리뷰까지 남겨 주셔서 대단히 감사합니다. 고객님께서 남겨주신 리뷰 덕분에 일에 대한 뿌듯함이 생기네요 즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다! 감사합니다
by A verified traveler
Posted 19 Apr 2024 on Hotels
Comment from Hotel Management
20 Apr 2024 by 신신호텔 제주공항점, Hotel Management
저희 호텔을 찾아와 주신 것 만으로도 너무 감사할 일인데 이렇게 소중한 리뷰까지 남겨 주셔서 대단히 감사합니다. 고객님께서 남겨주신 리뷰 덕분에 일에 대한 뿌듯함이 생기네요 . 다음에도 더 편하게 이용하실 수 있도록 언제나 더 나은 서비스로 보답드리겠습니다 즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다! 감사합니다.
by A verified traveler
Posted 28 Nov 2023
by A verified traveler
Posted 4 Nov 2023 on Hotels
Comment from Hotel Management
13 Nov 2023 by 신신호텔 제주공항점, Hotel Management
안녕하십니까 신신호텔 제주공항점입니다. 저희 호텔을 찾아와 주신 것 만으로도 너무 감사할 일인데 이렇게 소중한 리뷰까지 남겨 주셔서 대단히 감사합니다. 고객님께서 남겨주신 리뷰 덕분에 일에 대한 뿌듯함이 생기네요 즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다! 감사합니다.
by A verified traveler
Posted 23 Sep 2021 on Hotels
Clean and tidy place. Near to airport. Not many restaurants around. More basic amenities such as toileteries would have been convenient.
Comment from Hotel Management
23 Sep 2021 by 신신호텔, Hotel Management
Prashant Hello! This is Shinshin Hotel Jeju Airport.
Thank you for your important usage review!I'm glad you had a fun and satisfying trip. Our accommodation will continue to strive to provide friendly and considerate services from the customer's point of view. I hope we can bring back only good memories and spend the next time together.
by A verified traveler
Nice comfortable stay
Posted 6 Jun 2021 on HotelsNice comfortable stay, I would do it again.
Comment from Hotel Management
8 Jun 2021 by 신신호텔, Hotel Management
Thank you so much for your valuable review.
Reward with better service.
No matter when you come, you'll always be in a comfortable shelter like your home.
I will prepare well and wait for you!
Thank you for using.
Have a nice day :)
by A verified traveler
Posted 1 May 2021 on Hotels
Comment from Hotel Management
11 May 2021 by 신신호텔, Hotel Management
안녕하세요.
고객님 소중한 이용 후기 감사드립니다!
즐겁고 만족한 여행이 되신 것 같아 다행입니다.
저희 숙소는 앞으로도 고객님의 입장에서 먼저 생각하고 친절과 배려하는 서비스가
제공될 수 있도록 노력하겠습니다.
즐거운 추억만 가져가셨길 바라며 다음에도 함께하길 바라겠습니다.
이용해 주셔서 감사합니다 .
by A verified traveler
Posted 29 Oct 2020 on Hotels
The stuff was nice,great location,less than 10 minutes to the airport.
by A verified traveler
Posted 19 Oct 2020 on Hotels
주차장이 호텔 건물에 없고 밖에 있어요
그리고 객실에서 문닫는 소리가 너무 커서 아침에 자기 힘듭니다
by A verified traveler
Value For Money But Not For Everyone
Posted 17 Sep 2020 on HotelsIt was a decent stay. We had the Family Suite, which was slightly outdated and has seen better days. There were also a few dead mosquitoes that had previously been splattered on the wall; no complementary toothbrushes or toothpaste either (we always pack our own Anyway).
Nevertheless, The room was large, bathtub was nice, sofa and beds were comfortable. No real issues.
For an average of ￦75K (£50/$64) per night (four nights; including the weekend), one cannot complain.
I also had the opportunity to peek into other rooms that were being serviced after early checkouts, and they actually looked in much better condition.
I'm guessing that the larger suites take longer to clean, aren't booked as much as the smaller rooms, and are therefore subject to decline and less upkeep.
My advice would be to not book a suite, but to go for a general or deluxe room (if you could live without a bathtub).
