Ratings based on 107 Verified Reviews

3.6 out of 5
92% of guests recommend
3.3 Room cleanliness
3.5 Service & staff
3.6 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 30 Sep 2023 on Hotels
Great beach. Plenty of options for dining.
Comment from Hotel Management
3 Nov 2023 by 오션그랜드호텔, Hotel Management
안녕하세요?답장이 늦어 죄송합니다저희호텔 이용후기에 의견을 주셔서 감사드립니다다음에 또 저희호텔에서 뵙기를 희망합니다
1 out of 5
by A verified traveler

Posted 12 Oct 2022
Dislike
Comment from Hotel Management
12 Oct 2022 by 오션그랜드호텔, Hotel Management
안녕하세요?저희호텔 이용후기에 의견을 주셔서 감사드립니다불편하게해드려 죄송합니다더욱 노력하겠습니다
4 out of 5
by A verified traveler from da HI

Guuud times on Ocean Front!!!

Posted 13 Aug 2019 on Hotels
Awesome time in Jeju! Stayed on different sides of the island while there BUT we loved the stay at Ocean Grand Hotel because of its location to the beach, restaurants, etc.....and the balcony!!!
Comment from Hotel Management
16 Aug 2019 by 김순금, Hotel Management
안녕하세요? 저희호텔 이용후기에 진심으로 감사드립니다 저희직원 일동은 최선을 다하고 있습니다 감사합니다
1 out of 5
by A verified traveler

The worst hotel

Posted 9 Aug 2019 on Hotels
It was the worst of the hotel I went to. Too dirty, no cleaning, poor service, staff unfriendly, and everything was terrible. The only reason to ruin my trip was this hotel choice. I really do not recommend this hotel.
Comment from Hotel Management
14 Aug 2019 by 김순금 , Hotel Management
안녕하세요? 저희호텔 이용후기에 진심으로 감사드립니다 저희호텔 시설과 객실정비에 직원들의 교육에 더욱 힘쓰겠습니다 다시한번 불쾌하셨던점 진심으로 사과드립니다
4 out of 5
by A verified traveler

Posted 2 Aug 2019
Hotel was very nice. Terrific location and nice desk staff. Room was not really cleaned well at all... wasn't swept daily, shampoo wasn't replaced daily.
Comment from Hotel Management
5 Aug 2019 by 김순금, Hotel Management
안녕하세요? 저희호텔 이용후기에 진심으로 감사드립니다 고객님의 지적을 발판삼아 객실 정비에 더욱 노력하겠습니다 불편 하셨던점 에 다시한번 사과 드립니다 앞으로 더욱 노력하겠습니다 감사합니다
3 out of 5
by A verified traveler

Posted 20 Jul 2019
Comment from Hotel Management
25 Jul 2019 by 김순금, Hotel Management
안녕하세요? 저희호텔 이용후기에 진심으로 감사드립니다 항상 노력하는 호텔이 되겠습니다 감사합니다
5 out of 5
by A verified traveler

Posted 15 Jul 2019 on Hotels
Comment from Hotel Management
17 Jul 2019 by 김정례, Hotel Management
저희호텔 후기에 진심으로 감사드립니다. 다음 제주여행에도 저희호텔과 함께하길 기대하겠습니다. 즐거운 하루 보내세요
4 out of 5
by A verified traveler from Malaysia

Posted 13 Apr 2019
Since I wanted tp wake up and sleep while seeing and hearing the sound of the sea, so I was satisfied.
Comment from Hotel Management
1 May 2019 by 김정례, Hotel Management
저희호텔 후기에 진심으로 감사드립니다 즐거운 하루 보내세요
4 out of 5
Recommended
for Everyone
by A verified traveler from Seoul, KR

A small getaway from the hustle and bustle

Posted 5 Jul 2017 on Orbitz
Pros: Location/Proximity to the beach, quiet, clean.
Cons: Maid service did not give new towels every day (I had to request them).
Location: Hamdeok Beach, small restaurants/shops.
The hotel is a 20-30 minute taxi ride from Jeju City, the main city that you fly into. Taxi rates varied from 12000 to 22000 won due to drivers either taking the scenic route because tourists don't know any better (or something). As a three-star hotel, the facilities are how you'd expect. You have your bathroom with your toiletries but keep in mind that there is no divider between the shower section of the bathroom and the rest of the bathroom. You need to wipe the floor with a used/spare towel to ensure you don't slip. Additionally, the towel are pretty small (I am used to the typical towels sold in America). Other than that, the floors are hardwood and they provide slippers so you don't track in dirt. Beds are comfortable and there's even a small balcony that you enjoy the sea breeze and ocean views from! Besides the nearby Hamdeok Beach - a huge tourist attraction - there are few other things you can do within walking distance. In the same building, there is a burger place that you can grab a bite to eat without having the leave the comforts of the air conditioning while still getting a gorgeous view of the ocean. Just outside is a 7/11 if you forgot something at home or need a quick snack. Down the road on the east there are your beaches, a couple of tourist shops, and a handful of restaurants that you can eat delicious seafood, Italian, and more burgers. The location is great if you want a place away from the city but there aren't a lot of tourist attractions!
Comment from Hotel Management
13 Aug 2017 by oceangrand, Hotel Management
안녕하세요? 먼저 저희호텔을 이용해 주셔서 감사드립니다 앞으로 한층 나은 모습으로 다가가겠습니다 감사합니다
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 22 Aug 2024 on Hotels