Ratings based on 295 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 30 Oct 2024
Very friendly ladies work there.
by A verified traveler
Posted 14 Aug 2024
The staff members could not be more helpful when it came to my stay. The room was clean and adequate for my stay.
by A verified traveler
Posted 17 Jun 2024 on Hotels
by A verified traveler
Not bad
Posted 10 Apr 2024 on HotelsHouse cleaning did not provide indivisual packed bar of soap after cleaning. Asked front desk then gentleman answered that they do not have the invontories left. I have him a kind of funny look then he later gave me a bar of soap. That wes terrible though.
Comment from Hotel Management
11 Apr 2024 by G.Manager H.June Park, Hotel Management
Dear Charles, Thank you for taking your time to leave a review. I'm so sorry for not providing a soap. I believe our new staff didn't know where he could find it and it's my fault as a manager. Thank you for mentioning this and it helps us rectify things. Thank you for your visit!
by A verified traveler
Posted 27 Oct 2023
Very cosy hotel with a great ocean view.
by A verified traveler
Posted 20 Sep 2021 on Hotels
It was amzing to know June, one of the staff who can speak English well. She's very accomodating and big help to us
by A verified traveler
Great value
Posted 7 Feb 2020 on HotelsNot a fancy place but the room was nice and clean, the bed was comfortable, and the staff was super friendly and helpful. Great value for your money.
Comment from Hotel Management
4 Mar 2020 by General Manager Hyein June Park , Hotel Management
Dear our guest Yong,
We appreciate your time for leaving a very kind review.
It was our pleasure to have you here for a few days.
We promise that we keep doing our best not to let our guests down. Hope it was a nice trip to Jeju island.
Thank you for your visit and we hope to see you again someday.
by A verified traveler
Posted 13 Aug 2019
More like a guest house than a hotel. Close to no English. Not that close to city center, have to take a bus with frequency close to once an hour to tungmun. I book a 4 persons twin bed deluxe room but forgot to add my child upon booking so I was punished by paying extra won 11000. I complained but was told that is it and I could not change room due to payment nonrefundable. In the small lobby, there is no place for you to take a rest unless you go to the small restaurant.
by A verified traveler
A good stay
Posted 26 Jun 2019 on HotelsThe hotel staffs can communicate well in English. The breakfast is simple western style breakfast. We stay in the seaview room which have a beautiful sunset view of the harbour and sea.
Comment from Hotel Management
12 Jul 2019 by General Manager Hyein Park , Hotel Management
Dear our anonymous guest,
Thank you so much for taking your precious time and effort to leave a review. Your satisfying stay here in Harbor Hotel makes us all encouraged and joyful.
We will try our best to provide better service.
Thank you for your visit and hope your trip to Jeju island were delightful.
by A verified traveler
Posted 21 Jun 2019
Parking was a problem. Not much there. Had to park in front of a car and give my keys to rental car to reception in case they had to move.
Told them am leaving at 6 am in morning. Arrived at 8 pm.
When ready to leave then car was moved and blocked by other car. Caused delay.
When got to airport car rental return during inspectionfound car was wide scratched with car paint on left side. Dissapointed. Very bad service!
Other than that hotel was ok.
Comment from Hotel Management
12 Jul 2019 by General Manager Hyein Park , Hotel Management
Dear our anonymous guest,
Thank you for your feedback and we appreciate you taking the time to make this review.
As you mentioned we don't have enough space for parking so we do provide free ballet parking service.
I'm very sorry to hear that you had to go through those troubles. We always get the keys and we remove the car when it blocks the other cars so I will definitely inspect what happened that day and I promise it never happens again. Regarding the scratch on your rental car, I can easily imagine how stressful it was for you.. I'm so sorry for this. Whenever something wrong goes with the car that we park for the guest, we take our responsibility for it surely. If you had to pay the cost for this, please let us know and we will deal with it.
Hope you had a joyful trip to Jeju other than this matter.
Thank you for your visit!
