Ratings based on 108 Verified Reviews
3.3 Room cleanliness
3.9 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Oct 2024
This place needs to be shutdown. If I wasn’t in town for a funeral there’s no way I would be here. No where in the area had availability and the only place was here. They charge $80 for a cigarette smelling, cigarette holes, sunken mattress, no iron, no blow dryer, and not even a properly cleaned room. If you book here you will regret it.
Comment from Hotel Management
31 Oct 2024 by Samir, Hotel Management
Ms. Geneva, sorry to hear that we weren't able to meet your expectations. Due to hurricane in the area we were booked to the brim every day for 2.5 weeks. I'm sorry that we weren't able to provide a non smoking room for you. We only had handful of rooms available to sell each day. We hope that you will give us another chance to change your opinion of our place. We are about to start undergoing major renovations that will include new beddings as well.
by A verified traveler
Posted 14 Oct 2024
All the staff was very helpful and kind. Any of the staff members would “walk an extra mile” for you to be comfortable! Highly recommend, look for Samir when you go there
Comment from Hotel Management
31 Oct 2024 by Samir, Hotel Management
Thank you for your kind words! We are happy to hear that our staff went an extra mile for you. Hope to see you and your dog again soon!!
by A verified traveler
Posted 12 Oct 2024
The small young lady at check-in wanted to unload my truck. I thanked her but said, "You shouldn't do that." I am 75 years old and have kidney problems. I appreciated her offer but would never have forgiven myself if someone was hurt by me. All the staff was great; even the day-shift dog.
Comment from Hotel Management
31 Oct 2024 by Samir, Hotel Management
Thanks so much for your touching review! We're grateful to have such a helpful staff that goes an extra mile for all our guests. Thank you for your kind words about our staff and the day shift dog, we'll be sure to give her an extra treat and a belly rub ;)
by A verified traveler
Posted 4 Oct 2024 on Hotels
Rooms just need a reallly really thorough deep cleaning. Staff was nice. We booked a king bed room but they gave us 2 queens but I didn’t complain cause we ended up on the first floor. They had enough to worry about with the hurricane that had happened a day prior.
Comment from Hotel Management
7 Oct 2024 by Manager, Hotel Management
We’re pleased to know that you found our staff to be nice and helpful! We appreciate you being understanding of the situation that we were all put in. Our internet and cc machines were out due to the hurricane so we couldn’t get you in the room you initially wanted, we only had doubles available on the first floor. We are grateful that we were able to host hurricane victims like yourself and many others who fled from the nearby area and stayed with us to ride out the storm. We’re recently under a new management and under going renovations very soon, it’s a work in progress, thanks for the feedback, we’ll definitely share it with our housekeepers. Hope you and your loved ones are safe!
by A verified traveler
Posted 9 Sep 2024 on Hotels
Great
Comment from Hotel Management
9 Sep 2024 by Bri, Hotel Management
Thank you for the review! Please come again!
by A verified traveler
Perfect room
Posted 11 Aug 2024 on HotelsGreat
Comment from Hotel Management
9 Sep 2024 by Manager, Hotel Management
Thank you! We always love seeing you here Mr. Early. We're glad to hear that our hotel is a perfect fit for you.
by A verified traveler
No frills motel
Posted 22 Jul 2024 on HotelsThe staff was very friendly and helpful, but the room lacked normal amenities. There was no coffee maker, only two pillows per bed, only two towels, a little dust on lamps, no plug in the sink, stains on the ceiling, poor tv reception, and it stunk of smoke just outside our front door. We had the main level room right next to the ice room. Four of us stayed in the room.
by A verified traveler
Posted 21 Jul 2024
The tub eas dirty. Someone had been smoking in a non-smoking room.
Comment from Hotel Management
31 Oct 2024 by Samir, Hotel Management
Mr. Dexter, sincere apologies for your bad experience. We're under a new management now and soon will be getting new bedding, carpet and much more! We've already designated smoking rooms in "smoking only" section and from now on all the other rooms will have their own separate bedding and as I said we'll be revamping all the rooms so hopefully next time you're in the area please come check us out! If you don't like what you see then 100% money back guarantee from myself, the manager.
by A verified traveler
Family bisit
Posted 16 Jun 2024 on HotelsHotel was clean and comfortable but In need of some updates, would definitely stay again, price was reasonable.
by A verified traveler
Worst experience ever!!!!!
Posted 10 Jun 2024 on HotelsThere’s a sign that states no refund for a reason. As soon as I opened my room door. I saw roaches, cats and can smell the cat urine was so strong. I didn’t bother to go in the room and went to ask for a refund. The front desk staff was nice but the hotel is definitely not even worth the amount. It’s more of a $20.00 a night hotel. I travel a lot and this is the worst hotel I ever experienced for that rate.
I end up going to Macon GA to get a room and since I didn’t get a refund back as I see it as donating to those in need for the amount of 2 nights $145.00.
It’s better to give then receive!
Go find a hotel in Macon or Robins area as it will be worth it.
