Ratings based on 359 Verified Reviews
3.6 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Sep 2024
Property was fair at best. TV had sound but no picture. Carpet was wet at bathroom entrance.
Bed seemed clean and slept comfortably
Comment from Hotel Management
25 Sep 2024 by nick, Hotel Management
Dear Stephen,Thank you for taking the time to provide your feedback. We apologize for the issues with the TV and the carpet, and we are addressing these concerns to ensure they don’t happen again. We’re glad to hear the bed was comfortable, and we hope you'll consider staying with us again for a better experience.Sincerely,Nick PatelGeneral ManagerQuality Inn Washington Court House
by A verified traveler
Posted 21 Sep 2024
Grateful to the Excellent Team @ Quality Inn Washington Court House for a truly pleasant stay! Clean, fresh, comfortable rooms! Hot water! Hot Breakfast Buffet! Gorgeous Indoor Pool! Peaceful, yet close to restaurants & shopping! Look forward to staying here again! Blessings ALL!
Comment from Hotel Management
25 Sep 2024 by nick , Hotel Management
Dear JC,Thank you so much for your kind words and glowing review! We’re thrilled to hear that you enjoyed your stay, from the comfortable rooms to our hot breakfast buffet and indoor pool. It was a pleasure to host you, and we look forward to welcoming you back for another pleasant stay.Wishing you all the best!Sincerely,Nick PatelGeneral ManagerQuality Inn Washington Court House
by A verified traveler
Posted 19 Sep 2024
Nice bed ,clean but lazy maintenance
Comment from Hotel Management
25 Sep 2024 by nick , Hotel Management
Dear Ken,Thank you for your review! We’re glad you found the bed comfortable and the room clean. We appreciate your note about the maintenance, and we will work on improving in that area to ensure a better experience next time. We hope to welcome you back soon!Sincerely,Nick PatelGeneral ManagerQuality Inn Washington Court House
by A verified traveler from staten island
Posted 18 Sep 2024
Comment from Hotel Management
25 Sep 2024 by nick , Hotel Management
Dear Tore,Thank you so much for your perfect rating! We’re delighted to hear you had a great experience with us. Your feedback means a lot to our team, and we hope to welcome you back for another excellent stay soon.Sincerely,Nick PatelGeneral ManagerQuality Inn Washington Court House
by A verified traveler
Posted 9 Sep 2024
Quick, clean able to park my car/trailer
Comment from Hotel Management
12 Sep 2024 by nick , Hotel Management
Dear Denver,Thank you for the 5/5 rating and for sharing your experience with us! We're glad to hear that you found the stay quick and clean, and that parking for your car and trailer was convenient.We look forward to welcoming you back on your next visit!Sincerely,Nick PatelGeneral ManagerQuality Inn Washington Court HouseJeffersonville, OH
by A verified traveler
Posted 7 Sep 2024
I liked it okay.
Comment from Hotel Management
12 Sep 2024 by nick , Hotel Management
Dear Barbara,Thank you for taking the time to share your feedback about your stay. We're glad to hear that you enjoyed your time here overall.We're always looking for ways to improve our guests' experience. Would you be willing to share a bit more about what could have made your stay even better? Your insights are valuable to us as we work to provide the best possible accommodations.Thank you again for your review.Sincerely,nick
by A verified traveler
Posted 27 Aug 2024
Staff was awesome and extremely friendly.
Comment from Hotel Management
29 Aug 2024 by NICK , Hotel Management
Dear Brandon,Thank you for your kind words and for taking the time to share your experience! We're delighted to hear that our staff made such a positive impression on you. Providing friendly and exceptional service is our top priority, and it’s wonderful to know that we succeeded during your stay.We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even better, please don't hesitate to reach out.Best regards,Nick PatelGeneral ManagerQuality Inn Washington Court HouseJeffersonville, OH
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
21 Aug 2024 by NICK , Hotel Management
Dear Matthew,Thank you so much for your perfect 10/10 rating! We're thrilled to know that you had a great experience with us. Your positive feedback means a lot to our team, and we’re excited to welcome you back for another wonderful stay.Sincerely,Nick PatelGeneral ManagerQuality Inn Washington Court HouseJeffersonville, OH
by A verified traveler
Posted 18 Aug 2024
Staff was friendly. Hot tub was advertised but is filled in with cement. Take it off of the list of amenities, please.
Comment from Hotel Management
21 Aug 2024 by NICK , Hotel Management
Dear Sarah,Thank you for sharing your feedback and for mentioning our friendly staff. I apologize for the outdated information regarding the hot tub. We appreciate you bringing this to our attention and will update our amenities list to avoid future misunderstandings.We hope to have the opportunity to welcome you back and provide an improved experience.Sincerely,Nick PatelGeneral ManagerQuality Inn Washington Court HouseJeffersonville, OH
by A verified traveler
Ok for a 1 night stay
Posted 17 Aug 2024 on HotelsThe bed was very comfy. Room was clean. The hotel needed updates. The ice machine didn't work. Lobby bathroom broke. The room had no table or chair to sit at to eat. Breakfast had no proteins.
Comment from Hotel Management
17 Aug 2024 by nick , Hotel Management
Dear Lynn,Thank you for your perfect 10/10 rating! We’re glad to hear that you found the bed comfortable and the room clean. We appreciate your feedback regarding the hotel needing updates, the ice machine, the lobby bathroom, and the breakfast options. We're working on these areas to enhance our guests' experience.Your comments help us improve, and we hope to welcome you back for an even better stay in the future!Sincerely,Nick PatelGeneral ManagerQuality Inn Washington Court HouseJeffersonville, OH
