Ratings based on 342 Verified Reviews
3.7 Room cleanliness
3.9 Service & staff
3.9 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 18 Nov 2024
We actually live in Lagrange ky. but wanted to get away for a nite to celebrate our 34th anniversary. When i walked in the agent asked me if i had meant to book a handicapable room for which i didnt realize i had booked.i told him no and he without fuss and no up charge put us in a regular room. everyone was nice and professional. I highly recommend staying there. there is ample food and shopping options in the area as well.
Comment from Hotel Management
19 Nov 2024 by Sara, Hotel Management
Hello Joseph,Thank you for sharing your experience with us, and congratulations on your 34th anniversary! We're so glad to hear that our team was able to quickly accommodate you and make your stay enjoyable. We truly appreciate your kind words and recommendation. We're also happy you found the area convenient for dining and shopping. We hope to welcome you back for many more special occasions!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 17 Nov 2024
Nice pool, hot breakfast
Comment from Hotel Management
18 Nov 2024 by Sara, Hotel Management
Hello Anna,Thank you for your feedback! We're glad you enjoyed the pool and hot breakfast. We hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 10 Nov 2024
Liked the ease
Comment from Hotel Management
11 Nov 2024 by Sara, Hotel Management
Hello Mary,Thank you for your kind review! We're glad to hear you appreciated the ease of your stay. We hope to welcome you back soon for another smooth and enjoyable experience.Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 3 Nov 2024
The sinks in the bathroom was great. King size bed was great
Comment from Hotel Management
4 Nov 2024 by Sara, Hotel Management
Hello Ronald,Thank you for your kind review! We’re glad to hear you enjoyed the bathroom sinks and found the king-size bed great. Your satisfaction is important to us, and we appreciate your feedback.We hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 29 Oct 2024
Comment from Hotel Management
29 Oct 2024 by Sara, Hotel Management
Hello Amber,Thank you for your feedback and for the 4/5 score! We're glad you enjoyed your stay and appreciate your suggestions for improvement. We look forward to welcoming you back and making your next visit even better!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 28 Oct 2024
Comment from Hotel Management
28 Oct 2024 by Sara, Hotel Management
Hello Aaron,Thank you for your 4/5 review! We’re glad to hear you enjoyed your stay. If you have any specific suggestions for improvement, we would love to hear them. We look forward to welcoming you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 27 Oct 2024
The property and room seemed to need some updating... My room HVAC heating did not turn off when it should making it so that I had to go and turn off the heat manually
Comment from Hotel Management
28 Oct 2024 by Sara, Hotel Management
Hello Emmanuel,Thank you for your review. I appreciate your comments about the need for updates and apologize for the HVAC issue you experienced. We take your feedback seriously and will address these concerns with our maintenance team.We hope to have the opportunity to provide you with a better experience in the future.Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 26 Oct 2024
It was great
Comment from Hotel Management
28 Oct 2024 by Sara, Hotel Management
Hello Mary,Thank you for your wonderful review! We're thrilled to hear that you had a great experience. We look forward to welcoming you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 20 Oct 2024
The room was large with plenty of storage spaces, extra towels and extra counter space in the bathroom. The free breakfast offered a wide variety of foods, both hot and refrigerated. The hotel was convenient to the wedding venue. The staff was very friendly and helpful.
Comment from Hotel Management
21 Oct 2024 by Sara, Hotel Management
Hello Melissa,Thank you for your wonderful feedback! We’re thrilled to hear you enjoyed the spacious room, breakfast options, and our convenient location for the wedding. It’s great to know our staff made a positive impression. We hope to welcome you back soon!Warm Regards,Sara DrammehGuest Relations Associate
by A verified traveler
Posted 20 Oct 2024
Nice and clean and the hot tub was great!!
Comment from Hotel Management
21 Oct 2024 by Sara, Hotel Management
Hello Camille,Thank you for your feedback! We’re so glad to hear you found everything clean and enjoyed the hot tub. We hope to see you again soon for another great stay!Warm Regards,Sara DrammehGuest Relations Associate
