Ratings based on 316 Verified Reviews
3.0 Room cleanliness
3.4 Service & staff
3.1 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 29 Oct 2024
Great staff
Comment from Hotel Management
1 Nov 2024 by Manager, Hotel Management
Hello Alan,We appreciate your kind words about our staff and their service. Our team strives to provide excellent guest experiences. We hope you had a pleasant stay overall and look forward to welcoming you back in the future.
by A verified traveler
Posted 26 Oct 2024
The staff was super accommodating
Comment from Hotel Management
29 Oct 2024 by Manager, Hotel Management
Hello Rachel, We are pleased to hear that you found our staff accommodating during your stay with us. Your feedback is much appreciated. Our team always strives to provide exceptional service to all our guests. Should you have any further comments or suggestions, please do not hesitate to reach out to our management team.
by A verified traveler
Posted 24 Oct 2024
Comment from Hotel Management
25 Oct 2024 by Manager, Hotel Management
Hello John,We're thrilled to hear you had a pleasant stay with us! We hope to welcome you back soon for another enjoyable experience.
by A verified traveler
Posted 20 Oct 2024
Room had a very strong cleaning supply smell. Floors were filthy.
Comment from Hotel Management
21 Oct 2024 by Manager, Hotel Management
Hello John, We appreciate you taking the time to share your feedback with us. Guest satisfaction is our top priority, and we will address your concerns with our housekeeping team to ensure a better experience for all our guests in the future.
by A verified traveler
Posted 5 Oct 2024
The floors were coated in a film that left the bottom of my socks brown. The sink had no hot water. The shower curtain had mold or mildew on it. The bath mat was stained.
Comment from Hotel Management
7 Oct 2024 by Manager, Hotel Management
Hello John, We appreciate you taking the time to share your feedback with us. Rest assured, we have shared your comments with our housekeeping team for their immediate attention to ensure a better experience for our future guests.
by A verified traveler
Posted 23 Aug 2024
Right off the hiway and close to dining.
Comment from Hotel Management
23 Aug 2024 by Manager, Hotel Management
Hello Richard J,We are pleased to hear you found our hotel's location convenient for dining and easy access to the highway. We strive to offer a convenient stay for all our guests. Thank you for choosing to stay with us.
by A verified traveler
Sketchy
Posted 22 Jul 2024 on HotelsWe reserved the room because it was a smoking room. When getting there we found out they no longer except that but nothing changed online. It supposedly was remodeled. When using the restroom the first time the toilet paper holder fell to the floor on pieces. There r a lot of sketchy people who hang out in the parking lot. And very loud. Then on our third day there our key wouldn’t work. Went to office and the door was locked during the day and no one there. Had to wait over 30 minutes for someone to show up to redo our key and she was very rude. They also were supposed to have a continental breakfast that was never put out any of the days. Not even coffee. I will not stay there again.
Comment from Hotel Management
24 Jul 2024 by Manager, Hotel Management
Hello Linda, We apologize for any inconvenience you experienced while staying with us. We are sorry to hear about your dissatisfaction with the room amenities and services provided. Your feedback will be shared with the management team for review and improvement. We appreciate you bringing these concerns to our attention so that we may address them accordingly.
by A verified traveler
Posted 27 May 2024
This motel was affordable and perfect for our stay. The staff were exceptional.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Shannon,We appreciate your positive feedback regarding our affordable rates and exceptional staff. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another great stay.
by A verified traveler
If you like crime
Posted 26 May 2024 on HotelsWe pull into the parking lot and the first thing you see is people hanging out outside there doors just sitting there. Then of course you can look out your window and watch hookers coming and going with there johns. One girl had 5 johns in 2 hrs. Hard worker. The place is skid row dive.
Comment from Hotel Management
28 May 2024 by Manager, Hotel Management
Hello Roger, We appreciate your feedback and take all comments seriously. We encourage guests to contact the management team directly for any concerns during their stay. Your experience will be shared for further review to ensure all guests feel comfortable and safe on our premises.
by A verified traveler
Posted 25 May 2024
First the staff gave me the wrong key and I had to go back to the office to get the correct key. Next, the smell entering the hotel room was foul, cigarettes mingled with harsh chemicals. I smelled like chlorine all day after taking a shower. There was nothing to stop sound coming in all night, trucks and motorcycles on the highway, conversations outside my door, even someone walking up the sidewalk. No services, no one changed towels, emptied trash cans, cleaned, straightened my bed, gave new soap and shampoo. I only ate the breakfast once because all they provide is stale cereal, bread for toast and a handful of rock-hard bagels. My advice, DO NOT STAY HERE!
Comment from Hotel Management
25 May 2024 by Manager, Hotel Management
Hello Matthew,We're sorry to hear about the inconveniences you encountered during your stay. We value your feedback and will address these concerns internally. We strive to improve our services continuously. Thank you for sharing your experience with us.
