Ratings based on 36 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
The venue is my go to hotel for a relaxing stay with view of the sea.
location is great, staff is very friendly.
rooms are usually also very nice and the ac is working well. this year i was a bit unlucky since my room had only one electrical outlet and the interior design of the room was a bit strange…. I mean if i have a sea view room, why is the couch in a dark corner with no window? I had to move furniture around to make it work. But everything else was great. i would definitely come back!
by A verified traveler
Posted 6 Oct 2024
The people at the reception were very helpful; Nawaf gave us an upgrade with an extra amount of money
On the other hand, Windows are dirty so you can’t see the view clearly
The furniture and carpets were old and smelly
- The bathtub was cracked and wasn’t clean,
- The sink was clogged with cigarettes and hair remains although we were in a non smoking floor
- They coffee area was not stacked, I had to ask them, they said the capsules are out of stock and they don’t have coffee mate
- They didn’t give us one extra blanket until the last night
- The rooms aren’t soundproof at ALL, we could hear everything that was in the room next to us as if we’re in the same room, and even in the middle of the night we woke up from the sounds of the cars in the street and from the sounds in the room next door
Comment from Hotel Management
7 Oct 2024 by Hotel Management Team, Hotel Management
Dear Ms. Wafa, Thank you for taking the time to share your feedback with us. We appreciate your feedback about reception staff. Regarding your notes about the room cleanliness, amenities, bathroom cleanliness, room service, room isolation and noises, we have forwarded them to the concerned departments, as we continuously strive to provide excellent service. We look forward to welcoming you again soon. Sincerely, The Venue Jeddah Corniche Hotel
by A verified traveler
Good standard hotel
Posted 18 Sep 2024 on HotelsGood hotel, just a few little things that hindered my stay, namely the noise from.above the ceiling in my room!
Also, the room didn't have an in-room dining menu. When I called reception to ask for one, nobody answered.
On the plus side, the gym and wellness centre are excellent!
Comment from Hotel Management
19 Sep 2024 by Hotel Management Team, Hotel Management
Dear guest, Thank you for taking the time to share your valuable feedback with us. We appreciate your feedback about hotel facilities. Regarding your notes about noise, room isolation, in-room dining, menu and room services, we have forwarded them to the concerned departments, as we continuously strive to provide excellent service. We look forward to welcoming you again soon. Sincerely, The Venue Jeddah Corniche Hotel
by A verified traveler
Posted 27 Jul 2024
النظافة وتجديد الاثاث
Comment from Hotel Management
28 Jul 2024 by Hotel Management Team, Hotel Management
ضيفنا العزيز حمزه، شكرا على مشاركة تجربتك معنا. حيث تساعدنا على تحسين خدماتنا لتقديم تجربة أفضل. لقد أخذنا تعليقك حول خدمة النظافة والاثاث بعين الاعتبار وسيتم مشاركته مع الإدارة المختصة لإجراء التحقيقات اللازمة. نتطلع لزيارتك القادمة لتقديم خدمات أفضل. مع خالص التحيات، فندق ذا فينيو جدة الكورنيش
by A verified traveler
Posted 18 Jun 2024 on Hotels
So bad staff at room service
Comment from Hotel Management
7 Jul 2024 by Hotel Management Team, Hotel Management
Dear Ms. Tahani,Thank you for sharing your experience with usWe appreciate your comments about staff service and room service please rest assured that we have taken immediate action to avoid any future occurrence. We strive to provide great service for our guests. We hope to welcome you again to provide you with a better service that meets your expectations.Sincerely,The Venue Jeddah Corniche Hotel
by A verified traveler
very bad management
Posted 8 Jan 2024 on HotelsThe hotel management is very bad. We asked to coordinate a bride’s room. We did not find any interest, but the room was not ready. Entry 3. The bride waited for two hours in the lobby until they offered an apology or any courtesy service.
الادارة والاستقبال وتنظيم الحجز سئ جدا
by A verified traveler
Posted 30 Nov 2023
Very disappointed in this hotel, my main issue was them having a gym that closes at 9pm , just simply ridiculous!! Most people train at night !!
Lounge was dirty
Location not ideal
by A verified traveler
Posted 19 Nov 2023 on Hotels
by A verified traveler
Posted 14 Nov 2023 on Hotels
Comment from Hotel Management
15 Nov 2023 by Juan URIBE, Hotel Management
Dear IITAF,I would like to thank you for choosing to stay with us as your preferred destination and for sharing further feedback about your experience regarding your recent stay with us.First and most importantly please accept my apologies for not being able to provide you with the level of service that our hotel is well known for.It was extremely disappointing to know that your guest experience was not exactly what you would have expected from us during your recent stay with us.We take comments such as these very seriously. regarding your recent stay with us. This is certainly not how we would like you to remember your stay experience to be. Please rest assured that your feedback has been shared with the concerned department heads in order of continuing our goal of offering our guests the most pleasant experience when staying at the hotel.Our highest priority is to provide amazing experiences and everlasting memories to each and every guest However, it appears we fell short of our goal during your visitThank you once again for taking your precious time to sharing this review with us and for bringing this issue to my attention. My team and I once again extend our sincere apologies. It would be an honor to have you and welcome you back in our hotel.Yours Sincerely,Juan UribeGeneral Manager
by A verified traveler from riyadh
Posted 1 Nov 2023
Comment from Hotel Management
15 Nov 2023 by Juan , Hotel Management
Dear Ali , Thank you very much for choosing The Venue Jeddah Corniche Hotel for your recent stay and for sharing your positive feedback. Our goal for our guests is to experience what Jeddah has to offer and the unique location of The Venue. We are indeed happy to read that your overall stay with us was exquisite and that our products and service standards were to your liking. I am honored to learn our team were able to assist you and ensured to deliver excellent service throughout your patronage. Again, we thank you for your kind words; it was our pleasure to be at your service. We certainly look forward to welcoming you back to The Venue Jeddah Corniche soon. Yours sincerely, Juan UribeGeneral Manager
