Ratings based on 20 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
4.0 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Disaster !!! DO NOT STEP THERE
Posted 20 Jul 2024 on HotelsMy stay at Renz Inn Hotel Jeddah was an absolute nightmare. The level of cleanliness was appalling: the room walls were dirty, the pillows had a foul odor, the doors were rusted, and the shower barely worked due to poor water circulation. The customer service was catastrophic; my electronic card had no room indications, it took an hour to get towels that should have been provided initially, the staff showed no respect for residents, and calls for assistance went unanswered. The facility itself was dangerous, with exposed wires in the lift, a gym and health center that were advertised as functional but were actually closed, pervasive humidity, and a dark, unsafe parking area. This is by far the worst hotel I have ever experienced, and I strongly advise against anyone staying there. The authorities should shut down this facility immediately.
by A verified traveler
Posted 23 Sep 2023
The rooms smell bad and there’s a bed bugs 😬
by A verified traveler from dammam
Posted 15 Jul 2023
I had to wait longer than 30 minutes at the front desk waiting for them to find my booking and finally the guy who seems very unprofessional told me that my booked room is unavailable and replaced it with another without any try to smile, apologize or admitting doing a mistake.
by A verified traveler
Quite good place
Posted 9 Aug 2022 on HotelsGood place for stay, but located in very crowded area.
by A verified traveler
Posted 21 Feb 2020 on Hotels
by A verified traveler
Posted 9 Feb 2020 on Hotels
Very good
by A verified traveler
Posted 1 Feb 2020
by A verified traveler
Posted 6 Dec 2019 on Hotels
Over all it was a pleasant stay
Comment from Hotel Management
7 Jan 2020 by Renz hotel, Hotel Management
نود ان نشكركم علي اقامتكم في فندق رنز ونتمني ان نراكم مره اخري شاكرين تعليقكم علي الإقامه من اجل العمل علي التطوير والتحسين من خدمات الفندق لتنال اعجابكم . فريق عمل رنز
by A verified traveler
False advertising
Posted 16 Aug 2019 on HotelsThis hotel did not offer the amenities it advertises on the website. It says there's an airport transfer, and it isn't. Only one staff member was polite. They didn't even take out the ashtray for the non-smoking room and they just tried to cover up the smell with incense. I would not recommend this hotel. It didn't offer what it says on the website.
by A verified traveler from DAmmam
Posted 26 Apr 2019
Al Baik Beside.
Easy Acess to every where.
Indian Hotels nearby
