Ratings based on 116 Verified Reviews

3.6 out of 5
77% of guests recommend
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 15 Sep 2022 on Hotels
Comment from Hotel Management
21 Sep 2022 by ejh, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Hotel ManagementElaf Jeddah, RSM
3 out of 5
by A verified traveler

2 nights in Jeddah

Posted 18 Aug 2022 on Hotels
A decent hotel next to the Red Sea Mall. The bed is not very comfortable
Comment from Hotel Management
21 Aug 2022 by ejh, Hotel Management
Dear Guest,Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.Hotel ManagementElaf Jeddah, RSM
2 out of 5
by A verified traveler

Posted 14 Aug 2022 on Hotels
Comment from Hotel Management
18 Aug 2022 by ejh, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management Elaf Jeddah, RSM
5 out of 5
by A verified traveler

Posted 27 Apr 2022 on Hotels
Comment from Hotel Management
9 May 2022 by ejh, Hotel Management
ضيفتنا العزيزة: نشكر ل ِك تقييمك ونحن سعداء بالتزامنا بتقديم أفضل الخدمات ل ِك، كما نتطلع لرؤيتك قريبًا لنستمر دوما في خدمتك بشكل أفضل تحياتنا، إدارة فندق إيالف جدة رد سي مول
2 out of 5
by A verified traveler

Posted 18 Apr 2022 on Hotels
Comment from Hotel Management
26 Apr 2022 by ejh, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hotel Management Elaf Jeddah, RSM
1 out of 5
by A verified traveler from San Antonio

Posted 17 Apr 2022
Very old furniture in a horrible condition. The amount of money paid compared to the quality is unfair.
Comment from Hotel Management
26 Apr 2022 by ejh, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hotel Management Elaf Jeddah, RSM
5 out of 5
by A verified traveler

Posted 19 Mar 2022
Friendly and warm service, lovely breakfast buffet, spacious room and great location (connected to a major mall). I will stay at this hotel again.
Comment from Hotel Management
26 Apr 2022 by ejh, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hotel Management Elaf Jeddah, RSM
5 out of 5
by A verified traveler

Posted 20 Feb 2022 on Hotels
Comment from Hotel Management
20 Feb 2022 by ejh, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management Elaf Jeddah, RSM
3 out of 5
by A verified traveler

Posted 2 Dec 2021
It’s just the location
Comment from Hotel Management
5 Dec 2021 by ejh, Hotel Management
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Hotel Management Elaf Jeddah, RSM
1 out of 5
by A verified traveler

Bad furniture

Posted 30 Nov 2021 on Hotels
Bad and old furniture
Comment from Hotel Management
1 Dec 2021 by ejh, Hotel Management
Dear Guest, Thank you for taking the time to share your feedback. It is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Hotel Management Elaf Jeddah, RSM