Ratings based on 31 Verified Reviews
4.5 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 6 Nov 2024
N/A
Comment from Hotel Management
13 Nov 2024 by Reservation team., Hotel Management
Dear Guest,Thank you for choosing us, we look forward to welcoming you in the near future.
by A verified traveler
Posted 27 Jul 2024 on Hotels
Comment from Hotel Management
30 Jul 2024 by Reservation team., Hotel Management
Dear Guest,Greetings from Comfort King Road,Thank you for choosing us, we look forward to welcoming you in the near future.
by A verified traveler
Posted 14 Apr 2024
This is my second time at the Comfort Hotel. Last year's experience was much better than this time around. The services have declined. When you ask for laundry service, they no longer provide it and instead direct you to two washers and one dryer for self-service on the first floor, which are always occupied and often ruin clothes. When you request room cleaning, they only make the bed and clean the sink, without vacuuming or mopping. Additionally, the reception rarely answers the phone, even after multiple attempts. I asked for help with the dryer, provided my room number, and was assured someone would assist, but no one came. I requested hangers, which were never delivered. When I asked for a scale, I was told I would find it in my room upon my return, but it was not there. These issues exemplify the consistently poor service here, and I will not be returning next year during my annual visit to Jeddah.
Furthermore, during my stay, they conducted a fire alarm test without prior notification upon check-in. The alarm was sounded a few hours after my arrival, following an international flight, causing considerable inconvenience. I had to descend five floors via stairs to the parking lot, only to find myself the sole individual there. The hotel claimed to have left a notice in my room; however, no such notice was found, and it is likely I would have missed it given my recent arrival and exhaustion. Additionally, there was a scheduled water maintenance event, indicated by a noti
Comment from Hotel Management
16 Apr 2024 by Reservation team., Hotel Management
Dear Guest,Warm Greeting from Comfort Hotel Jeddah King Road,Kindly note that your comments is of interest to us, and we work to improve it.
by A verified traveler
Posted 26 Mar 2024
Great
Comment from Hotel Management
26 Mar 2024 by Reservation team., Hotel Management
Dear Guest,Greeting from Comfort Hotel King Road,Thank you for choosing us, we look forward to welcoming you in the near future.
by A verified traveler
Posted 2 Mar 2024 on Hotels
Hi reserve the junior suite but they gave me a classic room and it was very small. I lose money for nothing.
Comment from Hotel Management
11 Mar 2024 by Reservation team., Hotel Management
Dear Guest,Greeting from Comfort Hotel King Road,Thank you for choosing us, we look forward to welcoming you in the near future. Thank you.
by A verified traveler
Posted 24 Feb 2024 on Hotels
Comment from Hotel Management
11 Mar 2024 by Reservation team., Hotel Management
Dear Guest,Greeting from Comfort Hotel King Road,Thank you for choosing us, we look forward to welcoming you in the near future. Thank you.
by A verified traveler
Posted 29 Jan 2024 on Hotels
Comment from Hotel Management
5 Feb 2024 by ODAI, Hotel Management
Thank you for choosing Comfort hotel as your preferred hotel for your visit to Jeddah
by A verified traveler
Posted 27 Jan 2024 on Hotels
Comment from Hotel Management
28 Jan 2024 by ODAI, Hotel Management
Greetings from Comfort King Road
by A verified traveler
Posted 29 Dec 2023 on Hotels
Comment from Hotel Management
7 Jan 2024 by ODAI, Hotel Management
Thank you for choosing our hotel as a preferred hotel
by A verified traveler
Posted 19 Nov 2023
Exceeds our expectations. Such a wonderful experience. We love ❤️ it so much.
Comment from Hotel Management
24 Dec 2023 by ODAI, Hotel Management
Thank you for choosing Comfort King Road as your preferred hotel for your visit to Jeddah.
