Ratings based on 54 Verified Reviews
3.7 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Apr 2024
by A verified traveler
Great property - an hour walk from F1
Posted 11 Mar 2024 on HotelsI stayed here for the F1 race because the prices were much more reasonable than most places. It was about an hour walk each way in nice warm weather. Probably quicker than getting a taxi in the evenings due to the amount of traffic in the area. The room was beautiful, I was very impressed with the room, the hotel and the staff. I was told breakfast was included and would be delivered to my room if I requested but unfortunately I didn’t get to try it out. The front entrance is somewhat underwhelming compared to the rest of the property. Areej was exceptionally helpful upon checkout. Traffic was a little noisy in the evenings but it was easy to ignore. This is Jeddah, traffic noise is likely to be the same everywhere because they live to beep their horn! I emailed the hotel prior to my stay to ensure I would be ok to arrive at 4am and had an instant response to tell me this would not be a problem. Overall I would definitely revisit, this property was perfect for me.
by A verified traveler
Posted 22 Dec 2023
Excellent and good service
by A verified traveler
Posted 16 Dec 2023
by A verified traveler
It’s a good area to stay
Posted 27 Jul 2023 on HotelsIt was good experience nice location
Comment from Hotel Management
3 Aug 2023 by AR, Hotel Management
We thank you very much for choosing Boudl Hera and your time to send us your review,looking forward to welcoming you once again at Boudl HeraThank you
by A verified traveler
Bad experience
Posted 26 May 2023 on HotelsBooked double beds and got one!!!!!!!
Hotel Refuse to change or refund
Comment from Hotel Management
17 Jun 2023 by AR, Hotel Management
عزيزي العميلشكرا لإختيارك بودل حراء وعلي وقتك لآرسال التقييمبخصوص ملاحظة تفضيلات نوع الأسره نعتذر عن ذلك ويبدوا ان هناك سوء تفاهم وسيجري إعادة تدريب فريق العمل علي إحتواء مثل هذه الأمور مستقبلانشكرك مره أخري ونتكني الترحيب بكم قريبا
by A verified traveler
Posted 1 Jan 2023 on Hotels
by A verified traveler
Posted 26 Dec 2022 on Hotels
by A verified traveler
Posted 8 Aug 2020 on Hotels
Staff very kind , the room a bit old .
by A verified traveler
Pathetic customer service
Posted 22 Jan 2020 on HotelsCheck in was pathetic , staff member ZAINAB was absolutely clueless and had no idea how to check in a client . Unacceptable check in service. Very unprofessional from the reception desk staff .