Ratings based on 54 Verified Reviews

3.4 out of 5
89% of guests recommend
3.7 Room cleanliness
3.5 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Apr 2024
5 out of 5
by A verified traveler

Great property - an hour walk from F1

Posted 11 Mar 2024 on Hotels
I stayed here for the F1 race because the prices were much more reasonable than most places. It was about an hour walk each way in nice warm weather. Probably quicker than getting a taxi in the evenings due to the amount of traffic in the area. The room was beautiful, I was very impressed with the room, the hotel and the staff. I was told breakfast was included and would be delivered to my room if I requested but unfortunately I didn’t get to try it out. The front entrance is somewhat underwhelming compared to the rest of the property. Areej was exceptionally helpful upon checkout. Traffic was a little noisy in the evenings but it was easy to ignore. This is Jeddah, traffic noise is likely to be the same everywhere because they live to beep their horn! I emailed the hotel prior to my stay to ensure I would be ok to arrive at 4am and had an instant response to tell me this would not be a problem. Overall I would definitely revisit, this property was perfect for me.
5 out of 5
by A verified traveler

Posted 22 Dec 2023
Excellent and good service
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 16 Dec 2023
4 out of 5
by A verified traveler

It’s a good area to stay

Posted 27 Jul 2023 on Hotels
It was good experience nice location
Comment from Hotel Management
3 Aug 2023 by AR, Hotel Management
We thank you very much for choosing Boudl Hera and your time to send us your review,looking forward to welcoming you once again at Boudl HeraThank you
3 out of 5
by A verified traveler

Bad experience

Posted 26 May 2023 on Hotels
Booked double beds and got one!!!!!!! Hotel Refuse to change or refund
Comment from Hotel Management
17 Jun 2023 by AR, Hotel Management
عزيزي العميلشكرا لإختيارك بودل حراء وعلي وقتك لآرسال التقييمبخصوص ملاحظة تفضيلات نوع الأسره نعتذر عن ذلك ويبدوا ان هناك سوء تفاهم وسيجري إعادة تدريب فريق العمل علي إحتواء مثل هذه الأمور مستقبلانشكرك مره أخري ونتكني الترحيب بكم قريبا
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 1 Jan 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Dec 2022 on Hotels
4 out of 5
by A verified traveler

Posted 8 Aug 2020 on Hotels
Staff very kind , the room a bit old .
2 out of 5
by A verified traveler

Pathetic customer service

Posted 22 Jan 2020 on Hotels
Check in was pathetic , staff member ZAINAB was absolutely clueless and had no idea how to check in a client . Unacceptable check in service. Very unprofessional from the reception desk staff .