Ratings based on 51 Verified Reviews
4.3 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Nov 2024
This is a very nice property at a great rate. I really liked this hotel.
Comment from Hotel Management
13 Nov 2024 by Sharma RediResponse Specialist, Hotel Management
Thank you for taking the time to write about experience at the RED ROOF INN JASPER. John, I am happy to hear that you found our hotel to be very nice at a great rate, and you really liked it, resulting in a 5/5 score. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, John, and can't wait to see you back at Red Roof soon, where we can continue to offer you a very nice stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
by A verified traveler
Posted 2 Nov 2024
Okay, average motel
Comment from Hotel Management
16 Nov 2024 by Linton Rediresponse Specialist, Hotel Management
Dear Rodney,Thank you for telling us about your recent visit at RED ROOF INN JASPER. It's good to read that you had a satisfactory experience, which prompted your 3/5 rating. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,LintonRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 30 Oct 2024
Very clean rooms! Great staff! And quiet!
Comment from Hotel Management
10 Nov 2024 by Nishaye RediResponse Specialist, Hotel Management
Dear Debbie, Thank you for taking the time to tell us about your experience at the Red Roof Inn Jasper. Our goal is to provide a clean and comfortable stay for all our guests and we're proud to have achieved that with your visit, prompting your 4/5 score. We always enjoy hearing about the positive experiences our guests have at our hotels. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,NishayeRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 26 Oct 2024
Comment from Hotel Management
4 Nov 2024 by OnielRediResponse Specialist, Hotel Management
Thank you Minnet, for taking the time to write a review of your stay at the Red Roof Inn Jasper. Our goal is to provide a clean and comfortable stay for all our guests and we’re proud to have achieved that with your visit prompting your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve.We appreciate your business and hope that you will give us the opportunity to provide you with another great experience the next time you’re in the area.Sincerely,OnielRedRoof ManagementRediResponse Specialist
by A verified traveler
Posted 23 Oct 2024
Very clean room. Good well lit place for dogs to be walked
Comment from Hotel Management
12 Nov 2024 by Samantha RediResponse Specialist, Hotel Management
Dear Susan,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN JASPER. I am happy you were pleased with our well-lit area to walk dogs and clean room. We at Red Roof, aim to deliver enjoyable experiences for all our guests and we’re proud to have achieved that with your visit, prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Once more, thank you for posting your review. We look forward to having you and your fur baby visit with us again in the future.Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 24 Aug 2024
Was nice 1 of the 4 days we stayed there the pool was closed. Dont know why they closed the pool for the day.
Comment from Hotel Management
28 Aug 2024 by Melissa RediResponse Specialist, Hotel Management
Dear Heather,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Jasper. We at Red Roof strive to provide all our guests with the best customer service and all the comforts of home, so I am overjoyed to see we accomplished that with your visit. We are happy to see that the pool was to your liking, however, I apologize for any hinderance caused due to the pool being closed for the one day during your visit. Thank you for your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.It would be our pleasure to have you stay with us again at Red Roof in the future.Sincerely,MelissaRed Roof Management RediResponse Specialist
by A verified traveler
Ok to stay at if family not with
Posted 4 Aug 2024 on HotelsIt’s dumpy and not well maintained on the outside. Very much an extended worker hotel. The beds have bedbug protection and are incredibly comfortable. Overall when traveling by myself or other men it’s good to go. When traveling with wife and kids it’s a no go
Comment from Hotel Management
5 Aug 2024 by Kerry-Lee RediResponse Specialist, Hotel Management
Dear Brent,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN JASPER.It was good to hear you liked our bedbug protected comfortable bed. However, you mentioned outside was ill maintained. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kerry-Lee Red Roof ManagementRediResponse Specialist
by A verified traveler
Posted 23 Jul 2024 on Hotels
Comment from Hotel Management
26 Jul 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Hello Melissa,I am pleased to have had you as our guest at our RED ROOF INN JASPER. Your 10/10 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 2 Jul 2024
Comment from Hotel Management
22 Jul 2024 by Toni-Ann RediResponse Specialist, Hotel Management
Hello Devon,I am pleased to have had you as our guest at our RED ROOF INN JASPER. Your 5/5 score is much appreciated, yet; we would love for you to consider adding comments to your survey in the future, to assist us in discovering what we’re doing well and how we can improve our service, to make your stay that much better.Thanks again, we do hope you will choose to stay with us again at Red Roof, so we can have the opportunity to provide you with an even better experience.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
by A verified traveler
Posted 1 Jul 2024 on Hotels
Comment from Hotel Management
5 Jul 2024 by Samantha RediResponse Specialist, Hotel Management
Thank you for your review, Anita. The staff at the RED ROOF INN JASPER and I strive to provide guests with all the comforts of home, so I am disappointed to see your 2/10 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. Thanks again and we do hope you will choose to stay with us again so we can have the opportunity to provide you with a better experience. Sincerely,SamanthaRed Roof ManagementRediResponse Specialist
