Ratings based on 997 Verified Reviews

4.2 out of 5
100% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 9 Dec 2024
Uncomfortable bed, restaurant was amazing and delicious.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Dec 2024
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Dec 2024
5 out of 5
by A verified traveler

Posted 27 Nov 2024
Very good
5 out of 5
by A verified traveler

Posted 25 Nov 2024
Beautiful facility with spacious and clean rooms! Friendly and helpful staff. Great price for great value! Would definitely recommend this hotel!! And will definitely return for future stays!! Thank you!
4 out of 5
by A verified traveler

Posted 24 Nov 2024
Really nice suite. Staff and helpful. It would be appreciated though if the website is updated to reflect that the pool, hot tub, and sauna is closed. Also it would be helpful to know beforehand that there is no breakfast at the restaurant.
1 out of 5
by A verified traveler

Posted 17 Nov 2024
Not Good
4 out of 5
by A verified traveler

Posted 9 Nov 2024
部屋が広く設備も充実していた。ジャグジー付きの大きな浴槽が良かった。
5 out of 5
by A verified traveler

Posted 7 Nov 2024
Staff were very friendly. Room was unique and had all we needed. Enjoyed the wood burning fireplace.
Comment from Hotel Management
8 Nov 2024 by Jasper Inn and Suites Management Team, Hotel Management
Thank you so much for sharing your experience! We’re delighted to hear you enjoyed your stay and felt well taken care of by our team. It's great that you found the room unique and well-equipped, and we’re especially glad you got to enjoy the cozy wood-burning fireplace—it’s one of our favorite touches too! We look forward to welcoming you back soon!
4 out of 5
by A verified traveler

Posted 21 Oct 2024
Good room, spacious, furniture is old. We enjoyed the jacuzzi in the queen suite. Staff is responsive and friendly. No elevator, inaccessible for wheelchair or stroller. The price is bit expensive for such an old hotel with limited facilities.
Comment from Hotel Management
8 Nov 2024 by Jasper Inn and Suites Management Team, Hotel Management
Thank you for your feedback! We're pleased to hear you enjoyed the spacious room and the jacuzzi in the queen suite, as well as our friendly and responsive staff. We understand your concerns about the age of the furniture and accessibility limitations, and we appreciate your candid remarks as they help us improve. We’re continuously working to enhance our facilities to provide a better experience for all guests. Thank you again for your review, and we hope to welcome you back in the future!