Ratings based on 234 Verified Reviews

4.0 out of 5
88% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 26 Nov 2023
Comment from Hotel Management
18 Dec 2023 by Equipe Mercure Jaragua do Sul, Hotel Management
Olá Alfonso,Obrigada por sua avaliação. Esperamos ve-lo em breve novamente.
3 out of 5
by A verified traveler

Posted 23 Nov 2023
It is a good hotel, but it would need to update teh internet and TV options offered to customers
Comment from Hotel Management
4 Dec 2023 by Equipe Mercure Jaragua do Sul, Hotel Management
Obrigada por sua avaliação
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 Oct 2021 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2019 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 5 Dec 2018
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Mar 2018 on Hotels
4 out of 5
by Antonio Luiz

This traveler left a rating score only Posted 31 Aug 2017 on Hotels
2 out of 5
by HAI

Bad hotel and very bad wifi.

Posted 24 Feb 2017 on Hotels
Basically, this hotel is quite bad. The worst thing is their very poor wifi. It was a totally disaster for me. Will not stay in this hotel anymore, unless they improve their wifi service very much.
4 out of 5
Recommended
for Everyone
by A verified traveler

Good location and amenities

Posted 16 Feb 2017
Pros: Bfast, room,
Very good. Good breakfast, location, room, service.
3 out of 5
by Brian from Chicago

Friendly staff but tidy up the room more

Posted 8 Sep 2015 on Hotels
Staff was very friendly but papers and items from previous occupant were still in the room. No iron in the room but the staff was happy to iron my shirt for me.