Ratings based on 985 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Ham Lake
Posted 30 Dec 2024
Good price, convenient to our friends,
had to go up a floor for ice,
Comment from Hotel Management
31 Dec 2024 by kj, Hotel Management
Thank you for your review. We are glad you found our rates a good price. We try to make it so our hotel is affordable and not overpriced. We hope to see you again soon.
by A verified traveler
Posted 27 Dec 2024
If I ever go back, the only thing I'd change is I wouldn't stay on the 1st floor as that's their dedicated pet floor. The staff did let me know and I figured it'd be ok. But at times it did smell of dog feces and there were dogs barking early in the morning.
Comment from Hotel Management
30 Dec 2024 by kj, Hotel Management
Thank you for your review. We do try to keep our floors with pets smelling fresh.
by A verified traveler
Posted 25 Dec 2024
We have stayed @ this motel many times over the past two years & this was the most disappointing. Looks like our room was not vacuumed nor the bathroom adequately cleaned. Long, black human hair on the floor & sink. The bathroom faucet is worn out; you have to beat on it to get the water off & you therefor need a jack-hammer to turn the water on. HVAC was on ‘cool’ when we got to the room ( it was 30 degrees outside) and the fan would not operate on ‘constant fan’ which we like @ night. Probably won’t stay here again.
Comment from Hotel Management
27 Dec 2024 by kj, Hotel Management
Thank you for your review. We apologize for the issues you had. We could have given you another room. Please know our housekeeping staff and maintenance have been informed of the issues and have taken care of them.
by A verified traveler
Posted 18 Dec 2024
Comment from Hotel Management
18 Dec 2024 by kj, Hotel Management
Thank you for your rating. We are glad you had a nice stay.
by A verified traveler
Posted 15 Dec 2024
Very friendly staff. The only thing that would have made things better would be having French vanilla creamer.
Comment from Hotel Management
16 Dec 2024 by kj, Hotel Management
Thank you for your review. We are glad you found our staff friendly. We try to please. We will definitely get some French vanilla creamer.
by A verified traveler
Posted 29 Nov 2024
very comfortable room and close to friend's home who we were visiting
Comment from Hotel Management
2 Dec 2024 by kj, Hotel Management
Thank you for your review. We are happy to hear you found our rooms very comfortable. We hope to see you again soon.
by A verified traveler
Posted 28 Nov 2024
.
Comment from Hotel Management
2 Dec 2024 by kj, Hotel Management
Thank you for your rating. We appreciate you staying with us and we look forward to your next visit.
by A verified traveler
Posted 27 Nov 2024
Everything
Comment from Hotel Management
2 Dec 2024 by kj, Hotel Management
Thank you for your review. We are glad you had a nice stay. We look forward to your next visit.
by A verified traveler
Posted 22 Nov 2024
Comment from Hotel Management
22 Nov 2024 by kj, Hotel Management
Thank you for your review. We hope to see you again.
by A verified traveler
Posted 18 Nov 2024
They were friendly and kind. We loved our stay there
Comment from Hotel Management
19 Nov 2024 by kj, Hotel Management
Thank you for your review. We are happy to hear you loved your stay. We look forward to your next visit.
