Ratings based on 11 Verified Reviews

3.1 out of 5
50% of guests recommend
3.3 Room cleanliness
3.0 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Nov 2024
2 out of 5
by A verified traveler

Posted 20 Jun 2024
Food quality is aweful
2 out of 5
by A verified traveler

Nit expected this from TAJ

Posted 4 May 2024 on Hotels
We booked just because of the Brand TAJ and its service and cleanliness but to our shock it was a renovated property and the condition of the bathroom was really bad. Will make sure not to check in here again.
3 out of 5
by A verified traveler

Posted 4 Mar 2024 on Hotels
Very less varieties of food in breakfast buffet. Food was not tasty . Had a bad experience with food. Not worth . Rest stay was ok
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 10 Feb 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Oct 2023 on Hotels
2 out of 5
by A verified traveler

What a waste of the brand name

Posted 23 Aug 2021 on Hotels
Badly maintained rooms. not worth the price. Menu has nothing much choice. Breakfast was below average. Give it a miss. its in class of 2 star only
5 out of 5
Recommended
for Everyone
by A verified traveler from india

Posted 17 Apr 2018 on Orbitz
Stay was very comfortable .Staff was very courteous.
Comment from Hotel Management
10 May 2018 by Deepak Sharma, Hotel Management
Dear Guest , Greetings from Ramada Jammu City Centre!!! Thank you very much for your kind words. We are delighted to learn of your memorable experience and special recognition of our team. Our Associates are always eager to fulfill the simple needs that matters the most. Feedback from guests is a great way to encourage these efforts and I assure you the same promptness, warmth and comfort when you return on your next visit. RegardS
1 out of 5
by A verified traveler

Centrally located but very bad staff

Posted 20 Dec 2017
Very well located hotel in central Jammu, but much is required in terms of service of staff. Including non-acceptance of payment with a credit card. No change available even in cash!
Comment from Hotel Management
24 Dec 2017 by Rajesh Ishai, Hotel Management
Dear Mr. RNM , Greetings from Ramada Jammu City Centre!!! I sincerely apologize for the inconvenience caused to you of your experience as indicated. Kindly note that your concerns have already been addressed and assured corrective actions will be taken on the same. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. Trust this lone incident in no way would dilute your otherwise favorable opinion of Ramada Jammu. I do look forward to meeting you on your next visit and we will make sure you carry back better memories of our hospitality. Regards, Rajesh Ishai General Manager
4 out of 5
Recommended
for Everyone
by A verified traveler from lhr

Posted 12 Dec 2017
Good breakfast. But amenities could be better handled
Comment from Hotel Management
24 Dec 2017 by Rajesh Ishai, Hotel Management
Dear Mr. Manish , Greetings from Ramada Jammu City Centre!!! I sincerely apologize for the inconvenience caused to you of your experience as indicated. Kindly note that your concerns have already been addressed and assured corrective actions will be taken on the same. Do kindly treat this as a one-off aberration on our part and not a mark of the hospitality that we are known for. Trust this lone incident in no way would dilute your otherwise favorable opinion of Ramada Jammu. I do look forward to meeting you on your next visit and we will make sure you carry back better memories of our hospitality. Regards, Rajesh Ishai General Manager
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