Ratings based on 849 Verified Reviews
3.6 Room cleanliness
3.8 Service & staff
3.4 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 11 Dec 2024
Friendly staff
by A verified traveler
Posted 27 Oct 2024
It was fine
by A verified traveler
Posted 7 Oct 2024 on Hotels
Comment from Hotel Management
26 Oct 2024 by Front desk , Hotel Management
We appreciate your feedback
by A verified traveler
Posted 2 Oct 2024
very limited parking;slow-drain tub for shower; staff tried hard to make up for things-like
Comment from Hotel Management
2 Oct 2024 by Front desk , Hotel Management
We appreciate your feedback - we will definitely look into the things that you mentioned
by A verified traveler
Posted 1 Oct 2024 on Hotels
Comment from Hotel Management
2 Oct 2024 by Front desk , Hotel Management
Thank You - we appreciate your feedback
by A verified traveler
Posted 7 Aug 2024 on Hotels
Comment from Hotel Management
8 Aug 2024 by Front desk , Hotel Management
We appreciate your feedback and are glad that things worked out for you
by A verified traveler
Posted 1 Aug 2024
Comment from Hotel Management
2 Aug 2024 by Front desk , Hotel Management
We appreciate your feedback and will work on making guest stay a comfortable one
by A verified traveler
Dirty and Noisy
Posted 22 Jul 2024 on HotelsI’ve never reviewed a hotel stay before, but this was unpleasant enough to get me to write a review. Problems:
-Cats roaming the lobby. Not good if you’re allergic.
-Overflowing bags of dirty sheets in the hallways
-Sheets looked like they had been washed but still had stains
-Thin walls/door - heard every time the front desk phone rang, it’s very loud when another room turns on the shower, can hear conversation and TV clearly from the adjacent room.
-Non-smoking room smelled like smoke
-Spider in the bedding when we arrived, plus some flies.
-Room doesn’t get dark. There’s a window above the door that lets the hallway light shine in.
-Room badly needs a new coat of paint and addressing the mystery drips from the ceiling. Also a good number of small unpatched holes in the walls.
-Key didn't work (antiquated keying system)
-Room was hot.
On the bright side, the breakfast basket was nice.
Comment from Hotel Management
22 Jul 2024 by Front desk , Hotel Management
"We sincerely appreciate your feedback and will thoroughly investigate the issues you have raised internally. It's worth noting that our locks are electronic. We wish you safe travels and sincerely hope that you will grant us the opportunity to enhance your experience during your next stay."Americas Best value Inn and suites Hotel , Jamestown
by A verified traveler
Do not stay here in the Summer
Posted 8 Jul 2024 on HotelsRoom was clean and super cute. Dee, the gal that checked us in was amazing! However, the air conditioning was not sufficient. No, they can’t control the heat but guests should be comfortable. Photos are from the night we checked in and then following morning. People were in the hallway sweating trying to cool off at 8:30 in the morning. Do not stay here in the Summer.
Comment from Hotel Management
1 Oct 2024 by Front desk , Hotel Management
We do appreciate your feedback -it was unusually hot and according to the Ac specialist they had new air conditioners give way - we did provide extra fans
by A verified traveler
Posted 21 Jun 2024 on Hotels
Comment from Hotel Management
22 Jun 2024 by Front desk , Hotel Management
We appreciate your feedback and are glad that you had a nice stay
