Ratings based on 38 Verified Reviews
4.1 Room cleanliness
3.8 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 22 Sep 2024
Nice stay
Comment from Hotel Management
25 Sep 2024 by General Manager, Hotel Management
Dear Mr. Shalendra, We're thrilled to know that you had a pleasant stay with us. Your additional feedback is greatly appreciated as we're always striving to improve our service. It would be very helpful for both us and potential guests if you could elaborate on what aspects you particularly enjoyed during your visit and if there are areas where you feel we could improve. We look forward to your next visit and hope to surpass your expectations in the future. Kind Regards,Debarshi SanyalGeneral Manager
by A verified traveler
Posted 15 Jun 2024
Overall good stay
by A verified traveler
Nice manager but fish in tiny tank
Posted 27 Nov 2022 on HotelsDiParkr was very helpful at the front desk. He spoke great English and solved a couple of issues that other staff weren't able to fix. I was mortified to see at least 4 big fish in a tiny tank, though. The fish need either a much larger tank, or please take them to a sanctuary or somewhere where they have space to move around. Please! They're not decor. They're living beings who need better treatment. As far as the hotel, it was nice. The pool was nice. Restaurant and buffet were good and most staff were polite and friendly (except one waiter). Location was along the main road which is congested but there's a mall within walking distance, and a supermarket almost across the street. The bathroom in the room was upgraded and nice. The rest of the room was a little old and smelled musty but not bad.
by A verified traveler
Pleasant experience
Posted 12 Jun 2022 on HotelsSpacious room, clean, good service, room 501 was at the corner, interior looked a little worn out. Breakfast was very good
by A verified traveler
Posted 22 May 2022 on Hotels
by A verified traveler
not so happy stay.
Posted 11 May 2022 on HotelsI stayed here for two nights, everytime a single night on my way to my trekking.The rooms were clean and had basic amenities. On my second stay night there was n hot water coming and after talking to front desk they started hot water after 30 minutes. When I ordered room service the order of Omelet came without promised slices of bread and walnut brownie came without Ice cream. On drawing attention they inform that menu choices have changed and they no longer provide it.Room service person did not come to pick up used plates inspite of promised and they remained in room till check out. Have a decent spread of breakfast. Front desk is little slow.
by A verified traveler
Posted 27 Nov 2021
Condition of room is pathetic, smelling half of the lights were not working, toilet exhaust was not working, wash basin was choking, AC adjuster was broken van not adjust AC.
Food quality very bad. ordered Mutton and it was not cooked properly. Price is extra ordinary high but quality is very very poor.
by A verified traveler
Convenient and easy
Posted 22 Nov 2021 on HotelsEnjoyed the stay at Royal Sarovar. The hotel is conveniently located and if you do not want to go into the heavy traffic of the city it’s great. The room was clean and comfortable. There’s a swimming pool on premises but I did not see a gym. Staff were polite and helpful. Overall, it was a good stay. Left early in the morning so did not get a chance to check the breakfast.
by A verified traveler
Hotel is debilitated condition
Posted 23 Aug 2021 on HotelsThe property is state of worst condition, Aircon not working, stinking Room.
I think this hotel is under trouble, Hotels should delist this property from the list
by A verified traveler
Posted 24 Jan 2021 on Hotels
