Ratings based on 104 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 23 Nov 2024
by A verified traveler
Posted 14 Oct 2024
I got food poisoning from eating buffet from their kitchen. I went down around 10:30pm, and food was not that fresh - I hesitate but end up eating food which gave food poisoning and typhoid fever later. I soent around INR 2000 for the food; worst food ever. Never going back and I would also recommend spent your 7k on someone else nice hotel for a night. They lack quality/ food quality - if you can’t keep food quality till 10:30 why to keep the buffet. I think all salads were old. Worst experience.
Comment from Hotel Management
15 Oct 2024 by Ravinder Singh, Hotel Management
Dear Mr. Aditya Vikram,Greetings from Radisson Jalandhar. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for dissatisfaction experienced during your stay. We value your feedback and Your feedback is of utmost importance to us. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Jalandhar in the near future. Sincerely, Front Office ManagerRadisson Jalandhar
by A verified traveler
Posted 1 Oct 2024
Clean rooms, nice restaurants and food was good. Gym is a small space, it can get a bit congested with no air circulation. Restaurant waiters were very nice but most were very slow at getting down your order or providing service.
Comment from Hotel Management
1 Oct 2024 by Ravinder Singh, Hotel Management
Dear Guest,Greetings from Radisson Jalandhar. I am reaching out to you personally as we would like to thank you for taking the time to complete the survey. It is always encouraging to learn that our guests enjoyed the services we provided, as same as sharing guests' feedback if any concerned area needs to be improved. We would like to express our sincere apologies for any dissatisfaction you may have experienced during your stay. We value your feedback and would be grateful for any additional information you could provide us with regarding areas in which we can improve. Your opinion is of utmost importance to us, and we will make every effort to address your concerns. We appreciate your patronage, and we truly hope that you will give us a second chance to show our improvement. We are looking forward to welcoming you back to our Radisson Jalandhar in the near future. Sincerely, Front Office ManagerRadisson Jalandhar
by A verified traveler
Posted 15 Sep 2024
Room, bed, registration, breakfast service - excellent
Comment from Hotel Management
1 Oct 2024 by Ravinder Singh, Hotel Management
Dear Guest,Greetings from Radisson Jalandhar.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Front Office ManagerRadisson Jalandhar
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
22 Aug 2024 by Ravinder Singh, Hotel Management
Dear Guest,Greetings from Radisson Jalandhar.I am personally reaching out to thank you for taking the time to complete our survey and provide your honest feedback on your recent stay with us.We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Front Office ManagerRadisson Jalandhar
by A verified traveler
Posted 30 Jun 2024 on Hotels
Comment from Hotel Management
23 Jul 2024 by FOM, Hotel Management
Dear Guest, Greetings from Radisson Hotel Jalandhar! Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience. I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action. We do hope you choose to stay with us again and it would be a pleasure to welcome you back. Yours sincerely, Front Office Manager,Radisson Hotel Jalandhar
by A verified traveler
Posted 27 Jun 2024
It’s a descent place to stay in the city. Could be better.
Comment from Hotel Management
23 Jul 2024 by FOM, Hotel Management
Dear Guest,We truly appreciate your feedback as it not only motivates our team to strive for the best guest experience but also helps us to identify areas for improvement.It was our pleasure to have you as our guest, and we hope to welcome you back to our hotel in the near future for another memorable stay.Sincerely,Front Office ManagerRadisson Jalandhar
by A verified traveler
Posted 17 Jun 2024
👍
Comment from Hotel Management
19 Jun 2024 by Ravinder Singh, Hotel Management
Dear Guest,Greetings from Radisson Jalandhar !Thank you for your feedback regarding your stay at Radisson Jalandhar. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Front Office ManagerRadisson Hotel Jalandhar
by A verified traveler
Posted 13 Jun 2024 on Orbitz
They seem to always say no 1st when u ask for simple request. Example would be i m in the gym i ask for cold water bottle. They say no maybe since im from usa but then some elder guy who was in the gym told them to get it for me and said whats the big deal and then they accommodate. Almost as if yoy have to be mean to them for them to comply. I m from usa so i m considerate and polite but that seems to get alot of no answers. Gm of hotel seemed a little snobby but not bad. I stay at Marriott in chandigarh usually and guve them always excellent reviews. This hotel is average compared to that in terms of service and ambiance. Not sure why its rated 5 stars.
Comment from Hotel Management
15 Jun 2024 by Ravinder Singh, Hotel Management
Dear Guest,Greetings from Radisson Hotel Jalandhar!Thank you for sharing your constructive feedback with us. We have noted your comments with great concern on the areas you have highlighted for improvement and deeply regret the reported inconvenience.I have personally taken note of your feedback and will take it up with the concerned department. We would assure you of corrective action.We do hope you choose to stay with us again and it would be a pleasure to welcome you back.Yours sincerely,Front Office Manager
by A verified traveler
Posted 31 May 2024 on Hotels
Comment from Hotel Management
19 Jun 2024 by Ravinder Singh, Hotel Management
Dear Guest,Greetings from Radisson Jalandhar !Thank you for your feedback regarding your stay at Radisson Jalandhar. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Front Office ManagerRadisson Hotel Jalandhar
