Ratings based on 134 Verified Reviews

4.5 out of 5
95% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler from kuala lumpur

Posted 4 Nov 2024
Towel in the rooms were old & had a funky smell. No hair conditioner ... really??
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Oct 2024
3 out of 5
by A verified traveler from las vegas

This traveler left a rating score only Posted 4 Aug 2024
3 out of 5
by A verified traveler

Wouldn't go back again

Posted 16 Jun 2024 on Hotels
The room was facing the main road and it was noisy with the bikes on the street all night. I also couldn't understand why the pillows seem to be scented. I have a sensitive nose and that irritated my nose all the time. Plus the Aircon switched off on its own 3 times in the night. I thought it was off for a short while as the room reached the right temperature, but it didn't turn back on and I was starting to sweat, so I have to stand up and turn it back on. The doors of the rooms were also quite heavy so you hear other people closing their doors all the time.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 May 2024 on Hotels
5 out of 5
by A verified traveler

Posted 29 Apr 2024
Beautiful property and outstanding service and staff, great stay!
5 out of 5
by A verified traveler

A beautiful colonial style hotel in fun central

Posted 2 Apr 2024 on Hotels
The Gunawarman was booked on the recommendation of a local colleague. He understood that as westerners we would want to eat and drink either in the hotel or nearby and it did not disappoint. The hotel itself is very nice with beautiful spaces, rooms, bar and dining area. The staff were friendly and helpful. I would definitely stay again.
2 out of 5
by A verified traveler

Posted 3 Mar 2024
This is my second stay there. First time everything was ok. But this time room was not made up after first night. Only 1 towel was available at begining and after special request I got face towel. Food in hotel restaurant caused whole night diharea.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Jan 2024 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Jan 2024 on Hotels