Ratings based on 128 Verified Reviews

4.2 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 1 Nov 2024
Comment from Hotel Management
17 Dec 2024 by sean halpin, Hotel Management
Dear John,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue
5 out of 5
by A verified traveler

Posted 17 Sep 2024 on Hotels
Comment from Hotel Management
3 Oct 2024 by Sean Halpin, Hotel Management
Dear David,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue
5 out of 5
by A verified traveler

Posted 11 Sep 2024 on Hotels
Great hotel reasonably close to the airport. Lots of traffic so if you need to be in the city allow time.
Comment from Hotel Management
17 Sep 2024 by Sean Halpin, Hotel Management
Dear Peter,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue
5 out of 5
by A verified traveler

Posted 29 Aug 2024
It’s nice and great location to go around.
Comment from Hotel Management
30 Aug 2024 by Sean Halpin, Hotel Management
Dear Rubijanto,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue
5 out of 5
by A verified traveler

Posted 28 Aug 2024 on Hotels
Comment from Hotel Management
30 Aug 2024 by Sean Halpin, Hotel Management
Dear Pablo,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue
5 out of 5
by A verified traveler

Posted 8 Aug 2024 on Hotels
Comment from Hotel Management
13 Aug 2024 by Sean Halpin, Hotel Management
Dear Ahmad,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue
4 out of 5
by A verified traveler

Posted 25 Jun 2024
Comment from Hotel Management
13 Aug 2024 by Sean Halpin, Hotel Management
Dear May,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue
4 out of 5
by A verified traveler

Posted 24 Jun 2024 on Hotels
Comment from Hotel Management
26 Jun 2024 by Sean Halpin, Hotel Management
Dear Andajani,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue
5 out of 5
by A verified traveler

Great rest after a long flight.

Posted 18 Jun 2024 on Hotels
Conveniently located in the new area of PIK, North Jakarta and linked a nice mall. Attentive and friendly staff who aim to please the client. Pool and gym are clean and well-attended. We had room service for a late dinner (Soto Ayam), food delivered promptly and tasted good. Great introduction to Jakarta after a long flight. Thanks Swissotel!
Comment from Hotel Management
24 Jun 2024 by Sean Halpin, Hotel Management
Dear Anonymous,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue
5 out of 5
by A verified traveler

Great Location

Posted 23 May 2024 on Hotels
Great location. Just beside PIK Avenue which is a mall for daily food needs. Also walking distance to other restaurant on the streets.
Comment from Hotel Management
24 Jun 2024 by Sean Halpin, Hotel Management
Dear Yi-Tee,I appreciate your comments very much regarding your stay at Swissôtel Jakarta PIK Avenue and it is to my greatest pleasure to know that you enjoyed your visit.Rest assure that your comments are shared with the team and I am certain that it will serve as an encouragement to all of them as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Sean HalpinGeneral ManagerSwissôtel Jakarta PIK Avenue