Ratings based on 8 Verified Reviews

3.9 out of 5
100% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
1 out of 5
by A verified traveler

Posted 9 Dec 2018
The staff told me the room that I requested is no longer avail. They did not even look at the request I put in.
5 out of 5
by A verified traveler from Malaysia

Posted 29 Sep 2018
Cozy and clean room. Very warm and courteous staff on all levels. Well done and thank you very much to the Sapphire Sky team. Please keep up this excellent standard of service
4 out of 5
by A verified traveler

Comfort

Posted 1 Sep 2018 on Hotels
Comfort but far away from mall or minimarket..
5 out of 5
Recommended
for Everyone
by A verified traveler from sg

Nice hotel - strongly recommended

Posted 19 Aug 2018
Comfy bed, friendly staff. Breakfast taste super good.
3 out of 5
by A verified traveler from Malaysia

Nice hotel for exhibition attendees

Posted 24 Jul 2018 on Hotels
Room is clean, services are very good. Only thing is that the hotel insisted me to pay IDR 1m upon my arrival as they did not receive the payment I have made through hotels.com even I show them my purchase receipt. Only got this sorted out on the third day after numerous attempts to contact hotels.com for help.
4 out of 5
by A verified traveler

Kind staffs

Posted 5 Dec 2019 on Hotels
The front staffs are very kind, and they did their best to solve customers' requests.
4 out of 5
by A verified traveler from 福岡県

Posted 26 Oct 2018
イオンまで車で10分 朝のバイキングではインドネシア料理がいろんな種類準備されていて楽しめました(ローカルの人向けの料理かも？) 部屋も綺麗で支配人みたいなひともとても親切でした。カウンターにいる従業員が2人くらいなのでチェックインやチェックアウトで混むことがありましたが、ほかに気になる点は特にありませんでした。
5 out of 5
by A verified traveler

良かった

Posted 20 Sep 2018 on Hotels
フロントも愛想よく、部屋も清潔でした。 朝食も美味しかったです。 ベッドが驚くほど気持ちよくて、よく眠れました。
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