Ratings based on 83 Verified Reviews
3.7 Room cleanliness
3.7 Service & staff
3.4 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 10 Aug 2024
All good
by A verified traveler
Posted 25 Jun 2024
Very prominent location, walking distance to Jalan Jend Sudirman, easy access to MRT and Transjakarta, many local eateries nearby. Old hotel and facilities but decent price so no complain about that.
by A verified traveler
Posted 21 May 2024
Clean n cheap
by A verified traveler
Posted 4 Aug 2023
Great service, balkoni
by A verified traveler
Cheap and convenient
Posted 21 Dec 2019 on HotelsRoom was spacious and the service is nice. Bed and towel are clean. I chose this hotel because of it's location. Overall good experience with the hotel.
Comment from Hotel Management
22 Dec 2019 by Joey, Hotel Management
Hi, Benita! Delighted to see you liked our services. Keep this love coming :) Regards, Joey
by A verified traveler
Posted 17 Apr 2019
The location of the property is very strategic near to many business and shopping centres. Very difficult to find for local taxi drivers and they will just follow the name Setiabudi road and take you to whirl around inside small alleys of Setiabudi. To make it found a lot easier and to save a lot of guests money the hotel needs to rectify its address for taxi drivers. From Jl. Sudirman turn left to Jl. Professor Dr. Satrio then turn left to Jl.Bek Murad and then turn left to Jl. Komando Raya. Just three left turns and you are here.
There was no fridge inside standard rooms and this is a shame for such beautiful hotel. I wouldn't book it if I knew there was no fridge.
The staff are good but need to improve their attitude a lot. They need to be very very welcoming and smile and very quick in check ins. Specially at midnight when a guest comes from the airport after a long tiring flight he/she should be sent to the room swiftly. They can be improved if they welcome all guests with friendly smile and it would be even better id they can help carry heavy luggage of women and elderly people.
Comment from Hotel Management
18 Apr 2019 by Chetan, Hotel Management
Dear Guest! Thanks for rating us positively and we’re sorry for hassle faced. Your feedback always motivates us in working towards a better experience in the future. Have a good day ahead. Regards, Chetan
by A verified traveler
Posted 2 Jan 2019
Comment from Hotel Management
3 Jan 2019 by Ritesh, Hotel Management
Hi, Guest! We're sorry to know that you're not fully satisfied with our services. Be assured, we'll strive day and night to make sure your future visits are more comfortable and relaxing one ahead 🙂 Regards, Ritesh
by A verified traveler
Posted 23 Dec 2018 on Hotels
Overall nice
Comment from Hotel Management
26 Dec 2018 by Ritesh, Hotel Management
Hi, Marsha! We're pleased to know you had an awesome stay with us. Your precious words of appreciation meant us a lot, hope to serve better soon. Regards, Ritesh
by A verified traveler
Old but clean
Posted 21 Dec 2018 on HotelsOld but clean hotel. Wifi ok. Staff is helpful. Cheap food at the cafe. Even cheaper street food on either side of the street right outside
Comment from Hotel Management
26 Dec 2018 by Ritesh, Hotel Management
Hi, Guest! Thanks for sharing your experience and valuable feedback with us. We will try our best to give an awesome experience on your next stay. Regards, Ritesh
by A verified traveler
Smelly bedsheet, run down bathroom!
Posted 8 Sep 2018 on HotelsLocation parallel to Jend Sudirman, breakfast not worthwhile; room is average with smelly bedsheets.
Bathroom is very run down. Not recommended.
Comment from Hotel Management
10 Jan 2019 by SG, Hotel Management
Hi, Anonymous! We regret the trouble caused. Be assured, this feedback has been passed to our concerned team and necessary steps will be taken to avoid such issues in the future. Looking forward to hosting you with an awesome experience in the future. Regards, Saurabh
